Job Description

Carrier Sales Representative - Nashville, TN

Position Overview

Carrier Sales Representatives are responsible for ensuring maximum profitability by negotiating freight rates, and sourcing available carrier equipment to match with our customers’ freight. Carrier Sales Rep’s are responsible for maximizing transactional profitability by developing carrier relationships and negotiating both spot and contract rates with carrier partners.

Primary Responsibilities

• Build an exciting business strategy and grow your book of business with carriers you'll develop strong relationships with.
• Expand your carrier network while keeping those relationships rock-solid and mutually beneficial.
• Negotiate freight rates that work for everyone and keep the deals flowing.
• Own your daily shipments—make sure pickups and deliveries happen like clockwork.
• Team up with your crew on pricing strategy and account implementation plans to crush it together.
• Communicate like a pro—both internally and externally—keeping everyone in the loop.
• Jump on transportation problems with urgency and professionalism; you're the problem-solver.
• Hunt for new carriers strategically based on volume and lane density to keep your network fresh.
• Stay sharp on shipping lanes, geography, and seasonality—be the market knowledge expert.
• Smash those KPIs and goals set by department leadership; we're all about winning.
• Deliver no-fail service on every single load—that's your reputation on the line.
• Handle and communicate all issues promptly and professionally to the right people.
• Qualify carriers like a pro before booking to prevent any service hiccups.
• Keep the communication flowing with carriers, customers, and Circle teammates.
• Share load details with drivers at booking and keep them updated on any changes—no surprises.
• Escalate issues the right way, following Circle Logistics Escalation Policy.
• Keep your team in the loop with load updates to Operations Representatives, Account Managers, and Client Strategy Managers as needed.
• Build and maintain a solid spreadsheet of current and past carriers—your go-to resource.
• Get competitive same-day freight options to your customer's team and make it happen.
• Step up for critical loads and critical customers—be the hero when it counts.
• Take on additional responsibilities as they come your way.

Working Conditions (may add additional conditions specific to defined work location)

• Generally in an indoor office setting; may include occasional participation in outdoor company events.

• Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.

Qualifications

Experience and Education Requirements

• Proficient in Google Drive and Excel (vlookup, pivot tables, reports).

• Excellent written and verbal communication skills.

• Ability to thrive in a fast-paced working environment and multitask.

• Strong attention to detail and organization.

• Ability to maintain a positive attitude.

• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.

• Excellent problem-solving and time management skills.

• Strong work ethic and dependability.

• Ability to work a flexible schedule including nights, weekends and holidays as business needs dictate.

Additional Information

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.