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Grill Server-Carter Estate Winery & Resort

Carter Hospitality Group

Grill Server-Carter Estate Winery & Resort

Temecula, CA
Part Time
Paid
  • Responsibilities

    Benefits:

    Company parties

    Competitive salary

    Employee discounts

    Flexible schedule

    Free uniforms

    Opportunity for advancement

    Training & development

    Wellness resources

    Carter Estate Winery & Resort is seeking an experience Grill server, the ideal candidate will have Resort Room Service experince.

    Some duties include:

    Greets guests upon arrival; assists with seating as needed. Presents menus/wine list to guests and describes all daily specials.

    Takes food and beverage orders accurately and courteously; responds to patrons’ questions regarding food and beverage items.

    Delivers food order to guest room in a timely manner.

    Opens/presents/pours wines and champagnes in a professional manner as needed.

    Accurately writes tickets for food and beverage items; turns tickets into kitchen/bar in a timely manner; coordinates with kitchen staff to clarify any requests.

    Maintains complete knowledge of and strictly abides by state liquor regulations; verifies legal drinking age of patrons as needed.

    Reviews food order for accuracy and presentation prior to delivering to patron; coordinates with kitchen staff to rectify any deficiencies.

    Supervises staff to ensure task are being completed in correctly and in a timely manner.

    Refills patrons’ beverages as requested; monitors patrons during meals to provide for all needs.

    Suggests desserts to patrons at completion of meal; accurately takes and delivers dessert orders.

    Delivers ticket to patrons upon meal completion.

    Handles purchasing transactions, which includes accounting of daily sales.

    Receives payment form patrons; makes change as needed; issues receipts. Clears and resets tables as needed.

    Possesses and maintain thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices.

    Maintain cleanliness and sanitation at all items; performs closing clean-up duties.

    Resolves patron problems/complaints; utilizes own best judgment in resolving issues or refers to management as needed.

    Answers phone in a courteous and timely manner.

    Assist other staff members as needed to ensure optimum service to all guests.

    Performs other duties as assigned by the Manager.

    Takes PRIDE in everything we do.

    Takes OWNERSHIP of their actions and decisions.

    Displays LEADERSHIP in our industry and our community.

    Acts with INTEGRITY by being honest, trustworthy and doing the right thing.

    Displays TEAMWORK by committing to common goals based on open and honest communication.

    Delivers EXCELLENCE to our guests, our communities and to each other.