JOB DESCRIPTION:

Our hostess is the first impression of our dining area, must be friendly and welcoming to all guests as they enter and leave the dining area, responsible for ensuring their dining experience is outstanding.

ESSENTIAL DUTIES:

Greets and seats guests as they enter the dining area

Ensures even cover count distribution between servers

Ensures flow of the dining room.

Perform open and closing duties as required

Assist with clearing and setting tables as required

Engages the restaurant manager with any guest issues

Assists in cashiering duties as required ensuring accurate billing for the guests through the POS system

Respond to guest inquiries in a timely manner

Answers all phone calls in a timely and professional manner

Manages the reservation system for the restaurant again ensuring restaurant timing flow

Must have full knowledge of the restaurant menu

Ensures the restaurant is fully set and clean at the end of each shift ready for the next shift

MINIMUM REQUIREMENTS:

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must experience in high volume or fast casual dining restaurant environment preferred

Must be able to pass required state food safety certification requirements

Must have reliable transportation

Must be able to pass pre-employment testing (i.e. drug test, background check, etc)

Must have full availability and be able to work days, evenings, nights, weekends, and holidays

KNOWLEDGE / SKILLS / ABILITIES:

Ability to read, write and speak English (multi-lingual a plus)

Ability to understand, follow and give written and oral instructions

Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

Ability to interact with guests and coworkers in a friendly, enthusiastic and outgoing manner

Ability to work harmoniously with fellow employees and guests

Ensure uniform and personal appearance are clean and professional

Follow all company policies and procedures

Thank guests with genuine appreciation

Speak with others using clear and professional language

Develop and maintain positive working relationships with others

Ability to lift and/or move up to 20 lbs

Ability to walk, bend, twist, and stand to perform normal job functions

Ability to frequently immerses hands in water and water diluted with chemical solutions

Ability to work indoors and outdoors, including prolonged exposure to extreme temperatures