ESSENTIAL PURPOSE: To provide guests with professional spa services.

Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification process.

Effectively inform and educate our guests about specific wellness concerns.

Be flexible with scheduling, supporting the needs of the spa.

Properly care for equipment and use proper amounts of product as indicated on service protocols to assist with cost controls.

Have complete knowledge and understanding of all services and products offered.

Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.

Perform prep work, properly clean and restock rooms as required.

Communicate to management any and all occurrences involving staff or guest incidents that require attention.

Actively promote the spa, treatments, services, and retail. Promote programs, promotions and discounts available.

Handle guests’ questions and concerns professionally and courteously.

Provide accurate, appropriate and immediate responses to all requests by guests.

Possess the ability to work without direct supervision.

Maintain a positive attitude and contribute toward a quality work environment.

Regularly attend, participate in and support training and staff meetings for the spa.

Assist in all areas of spa operation as requested by management.

Assist in all areas of spa operation as requested by management.

Takes PRIDE in everything we do.

Takes OWNERSHIP of their actions and decisions.

Displays LEADERSHIP in our industry and our community.

Acts with INTEGRITY by being honest, trustworthy and doing the right thing

Displays TEAMWORK by committing to common goals based on open and honest communication.

Delivers EXCELLENCE to our guests, our communities and to each other.

License to practice as a massage therapist by the CMTC. Minimum 5 year’s experience in related field