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Catering Manager

Carter Hospitality Group

Catering Manager

Temecula, CA
Full Time
Paid
  • Responsibilities

    The Catering Manager will prospect for new business while maintaining existing accounts to meet and exceed revenue goals that have been outlined by management

    ESSENTIAL DUTIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

    Ensures that the highest level of guest service is provided; supervises all catering activities.

    Interacts with clients to determine needs and direct staff accordingly; assists clients with menu selection and banquet arrangements.

    Negotiates with clients regarding food and beverage pricing, function space, room rates, and hotel services; confirms all agreed upon requirements in writing to the clients and all affected hotel departments.

    Establishes, maintains, and increases client base; conducts tours of the hotel and banquet facilities; entertains potential clients in accordance with hotel policies; responds to telephone and walk-in inquiries.

    Tours and inspects banquet and meeting space on a daily basis; reports necessary repairs/maintenance.

    Interfaces with all appropriate staff to ensure collaborative, efficient, effective service that responds to guest needs and staff/property requirements.

    Assists with menu planning and preparation.

    Coordinates with outside planners and vendors for special events.

    Ensures that all materials/equipment required for service are in place; rectifies any deficiencies.

    Assists staff with job functions as needed to ensure optimum service to all guests.

    Possesses and maintains thorough understanding of industry and stays abreast of industry trends; communicates/incorporates information to assure department remains current.

    Ensures operations are in compliance with all legislated health and licensing guidelines; ensures adherence to all health and safety regulations and procedures.

    Maintains complete knowledge of and strictly abides by state liquor regulations.

    Possesses and maintains thorough knowledge of hotel facilities, kitchen capabilities and menu options.

    Prepares accurate and timely reports as required.

    Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and safety regulations.

    Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.

    Performs other duties as assigned by manager

    Takes PRIDE in everything we do.

    Takes OWNERSHIP of their actions and decisions.

    Displays LEADERSHIP in our industry and our community.

    Acts with INTEGRITY by being honest, trustworthy and doing the right thing.

    Displays TEAMWORK by committing to common goals based on open and honest communication.

    Delivers EXCELLENCE to our guests, our communities and to each other.

    JOB KNOWLEDGE: Bachelor’s Degree (B.A.) or equivalent. Two to four years of related experience or equivalent. Current knowledge of regional and national trends in sales, catering and event coordination. Demonstrated proficiency in supervising and motivating subordinates.

    SKILLS AND APTITUDES: Detail oriented. Organized and efficient. Learns quickly. Safety-minded. High quality standards for production and service. Courteous and friendly manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable. Bilingual a plus. Able to work varied schedules including weekends and Holidays.