ESSENTIAL PURPOSE: To provide excellent service to guests in the Vineyard Rose Restaurant.

ESSENTIAL DUTIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodations of other reasons.

Expedites food from the line to the guests.

Ensures that the presentation and accompaniments are correct.

Ensures that the orders are complete prior to the delivery.

Responds to guests questions regarding food and beverage items with an appealing and descriptive manner.

Continuously check the table for cleanliness, proper utensil service prior to delivering to guest; coordinates with wait staff to rectify any deficiencies.

Maintains a clean, sanitary and safe work area at all times; performs opening and closing clean-up duties.

Process all service ware to the dish area in a safe manner, ensuring that all proper racks and receptacles are used.

Opening and closing side work for the position and station assignment.

Reports all guests’ issues or complaints to management.

Assists other staff members as needed to ensure optimum service to all guests.

Performs other duties as assigned by manager. May be required to work outside of this Job Description and assigned outlet.

Maintain a professional appearance and demeanor.

Takes PRIDE in everything we do.

Takes OWNERSHIP of their actions and decisions.

Displays LEADERSHIP in our industry and our community.

Acts with INTEGRITY by being honest, trustworthy and doing the right thing.

Displays TEAMWORK by committing to common goals based on open and honest communication.

Delivers EXCELLENCE to our guests, our communities and to each other.

JOB KNOWLEDGE: One year previous restaurant experience preferred.

SKILLS AND APTITUDES: Knowledge of wines and varietals. Detail oriented. Organized and efficient. Learns quickly. Safety-minded. High quality standards for production and service. Courteous and friendly manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.