South Coast Winery Resort and Spa is seeking an Assistant Executive Housekeeper to work alongside the Executive Housekeeper in the managing and directing of the day-to-day operation of all housekeeping and laundry functions.

ESSENTIAL DUTIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Ensures that all areas of the hotel are properly cleaned and ready for guests’ arrival.

Anticipates and assesses guests’ needs and responds in a courteous and professional manner.

Interfaces with appropriate hotel staff/managers to receive information regarding housekeeping needs; ensures timely response requests.

Interfaces with maintenance to repost/recommend maintenance or repair needs.

Monitors and maintains proper inventory levels, submits purchase orders for supplies and equipment.

Supervises and assists staff in housekeeping duties.

Controls storage of lost and found items.

Ensures housekeeping carts are well maintained.

Assist in developing, implementing, and maintain deep cleaning schedules.

Assist in developing, implementing, and monitoring department budget; manages expenses within approved budget constraints.

Prepares accurate and timely reports as required.

Hires, trains, supervises, motivates, and develops housekeeping staff; manages schedules and workflow.

Assigns duties and monitors quality of work, assures staff conforms to organizational policies and procedures and safety regulations.

Provides day to day guidance and oversight of subordinates, actively works to promote and recognize performance.

Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.

Takes PRIDE in everything we do.

Takes OWNERSHIP of their actions and decisions.

Displays LEADERSHIP in our industry and our community.

Acts with INTEGRITY by being honest, trustworthy and doing the right thing.

Displays TEAMWORK by committing to common goals based on open and honest communication.

Delivers EXCELLENCE to our guests, our communities and to each other.

QUALIFICATIONS: Two to four years’ experience as an executive housekeeper, assist. Executive housekeeper or Housekeeper manager. Demonstrated proficiency in supervising and motivating subordinates. Commitment to excellence and high standards. Ability to work with all levels of management. Proven ability to deal effectively with diversity of individuals at all organizational levels. Bilingual skills a plus.

SKILLS AND APTITUDES: Detail oriented. Organized and efficient. Learns quickly. Safety-minded. High quality standards for production and service. Courteous and friendly manner. Good team player. Customer service focus.

WORKING CONDITIONS: Spends approximately equal amounts of time in/outdoors. Bi-level structures. Extensive facility. Indoor: temperature-controlled, clean, and well-lighted offices, guest rooms, and public areas. Outdoors: May be exposed to weather conditions in uncovered areas. May work on wet concrete and uneven tile. Moderate exposure to hazardous substances and fumes. Possible exposure to blood-borne pathogens.

PHYSICAL DEMANDS: Stands and walks short to moderate distances through shift. Bends, stoops, and reaches to perform routine job tasks. Routinely required to handle and move objects weighing up to 50 lbs. over moderate distances. Often required to move objects weighing up to 250lbs. over short distances, using appropriate hand trucks and carts. Flexibility and good reflexes required, if needed to operate electric cart. Frequent use of stairs, daily.