Tasting Room Wine Server-South Coast Winery Resort & Spa
ESSENTIAL DUTIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Prepare designated bar for daily wine tasting and conduct tastings with guests guiding them on their selections and educating them about the varietals and styles of wine
Maintain the cleanliness of the counter areas, sinks and shelves at all times
Maintain honesty and integrity in the pouring of wines and ensure all tasting tickets are marked off appropriately
Use discretion when providing a “sixth” taste for guests as a tool for selling wine or wine club memberships
Alert bar backs when wine inventory is running low
Date all newly opened bottles and discard as instructed by management
Attend outside wine pouring events on behalf of South Coast Winery Resort & Spa as required
Promote the sale of South Coast Winery wine and Wine Club membership
Performs other duties as assigned by manager
Takes PRIDE in everything we do.
Takes OWNERSHIP of their actions and decisions.
Displays LEADERSHIP in our industry and our community.
Acts with INTERGIRTY by being honest, trustworthy and doing the right thing.
Displays TEAMWORK by committing to common goals based on open and honest communication.
Delivers EXCELLENCE to our guess, our communities and to each other.
JOB KNOWLEDGE: One year previous Wine Server experience preferred. Must have an above average knowledge of wine varietals, regions and viticulture. Prior experience in a fast paced, customer service/hospitality industry is preferred. Thorough knowledge of state liquor regulations; ability to identify when a patron has had his/her alcohol limit.
SKILLS AND APTITUDES: Excellent customer service skills. Detail oriented. Organized and efficient. Learns quickly. Safety-minded. High quality standards for production and service. Courteous and friendly manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.