ESSENTIAL DUTIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

To communicate all guest request to an appropriate supervisor in a timely and professional manner.

To follow all specified procedures to satisfactorily perform routine laundry handling tasks as directed, including sorting and folding linens and terries; loading, unloading and processing spa linens; and operating washers and dryers.

To check laundry room chemicals daily and notify supervisor when drum levels fall to half full.

To maintain cleanliness and working order of all laundry room equipment, and promptly reports any deficiencies.

To assist, direct, in other linen handling tasks, taking inventory, and recycling or disposal of outworn items.

To clean lint traps in washers and dryers at least every two hours.

To provide telephone support to the Housekeeping office, as requested.

To follow all policies and procedure of Spruce Grove Inc.

To perform deep cleaning tasks in offices, as directed.

To assist other housekeeping staff, as directed, to complete their duties.

To follow all policies and procedures of South Coast Winery Resort & Spa.

To immediately report all suspicious occurrences or hazardous conditions.

To maintain the cleanliness and safety of work areas at all times.

To practice safe work habits at all times, to avoid injury to self and other, including the safe operation of all power-driven machinery.

To comply with company and departmental safety rules and regulations, including the proper handling of all relevant equipment and machinery.

To handle, store and label all hazardous substances according to state and federal regulations.

To attend all mandatory meetings, as directed.

To perform other tasks, including cross-training, as directed.

Takes PRIDE in everything we do.

Takes OWNERSHIP of their actions and decisions.

Displays LEADERSHIP in our industry and our community.

Acts with INTEGIRTY by being honest, trustworthy and doing the right thing.

Displays TEAMWORK by committing to common goals based on open and honest communication.

Delivers EXCELLENCE to our guests, our communities and to each other.

JOB KNOWLEDGE: Able to understand English and to follow simple verbal instructions. Able to read and understand chemical labels. Previous hotel experience preferred.

SKILLS AND APTITUDES: Detail oriented. Organized and efficient. Learns quickly. Safety-minded. High quality standards for production and service. Courteous and friendly manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.

WORKING CONDITIONS: Works primarily indoors throughout shift. Bi-level structures. Extensive facility. Laundry Room may be hot, moist, and noisy from operating machines. Cement surface. Laundry sorting room is partly exposed to outdoor weather conditions. May work on wet concrete and uneven tile. Minimal exposure to hazardous substances and fumes. Possible exposure to blood-borne pathogens.

PHYSICAL DEMANDS: Stands and walks short to moderate distances through shift. Bends, stoops, and reaches to perform routine job tasks. Flexibility and good reflexes required, if needed to operate electric cart. Frequent use of stairs, daily.