Job Description

We are seeking a CLIENT SERVICE ASSOCIATE/REGISTERED ASSOCIATE at our Mentor, Ohio financial planning firm. This position will support Financial Planners, serving as a point of contact for clients or prospects and providing a wide range of relationship management and administrative support for individuals, entities, and trusts.

POSITION RESPONSIBILITIES:

• Oversee client interaction — act as a conduit between client and Financial Planner operations; build relationships with clients by proactively initiating contact; introduce technology and services to clients as appropriate; monitor client accounts and understand their rationale, intentions, and goals.
• Coordinates investment account transactions such as opening and closing brokerage accounts, transferring assets, money movement, and general account administration
• Works directly with service team at Raymond James Financial Services, as needed, to troubleshoot problems, expedite high priority items and work through complex transactions
• Manage meeting logistics and assist in the coordination and finalization of client meeting materials
• Assists in office organization, filing, scanning of documents to the client directory and electronic file creation
• Completes other duties as assigned

ESSENTIAL SKILLS AND EXPERIENCE:

• 2+ years of related Investment, Insurance or Finance Administration experience
• BS/BA degree is preferred
• Series 7 and 63/65 or 66 license required for Registered Associates only
• Experience with Raymond James is a plus
• Ability to work under pressure, organize and manage multiple priorities in a demanding environment where time management, attention to detail, follow-through and meeting deadlines are critical
• Strong computer proficiency (e.g., Word, Excel, Adobe and Outlook)
• Strong client orientation
• Excellent interpersonal and communication skills, written and verbal
• Strong team player
• Commitment to company values

CARVER FINANCIAL SERVICES IS COMMITTED TO BUILDING A CULTURALLY DIVERSE WORKFORCE AND STRONGLY ENCOURAGES APPLICATIONS FROM ALL MINORITIES.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by law.

THE QUALIFIED CANDIDATE CAN EXPECT:

• The opportunity to join a growing firm that offers professional growth in an industry that is both dynamic and intellectually challenging
• An opportunity to work with high-profile private clients and institutions across the country
• A competitive base salary ($40,000 - $70,000) with an incentive bonus program
• 401(k) Savings plan with company contributions
• Health, Dental, Vision, Short and Long-term disability insurances
• Generous paid time off program

AT CARVER FINANCIAL, our firm is dedicated to our client’s Personal Vision Planning®, whatever their vision may be. While other firms focus on investments and the markets, we focus on our clients and their vision. This process is a partnership with them. Our team will help them define the goals that are important to each of them, implement a plan and then monitor the progress. Success is measured in helping our clients achieve their goals in a manner that is consistent with their risk tolerance, needs and vision.