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Security Operations Deputy- Austin, Tx

C

Cascadia Global Security

Security Operations Deputy- Austin, Tx

Austin, TX
Full Time
Paid
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  • Responsibilities

    Job description

    Operations Deputy -

    OPERATIONS DEPUTY JOB DESCRIPTION

    The main responsibilities of the OD are scheduling, employee management and client relations for all assigned sites. Each OD will have clear sites (accounts) for which they are responsible. OD’s report directly to the Operations Manager but will also follow any requests or directives from other members of management.

    • ODs must keep in mind that CGS’s primary focus is customer service. This entails communicating with the client of each site to effectively meet their needs. At most OD must communicate with client every other week, weekly for primary sites.
    • ODs will provide bi-weekly site updates to Operations Manager.
    • ODs will update and maintain the employee schedule for all of their sites at least two weeks in advance.
    • At the beginning of each shift ODs will review and approve the previous day’s employee time approval and summary by shift reports in TrackTik for each of their sites. Issues or discrepancies will be addressed immediately with employees.
    • ODs will accept new accounts under their supervision as assigned by the Operations Manager or direct supervisor.
    • ODs will be expected to attend bi-weekly Operations meetings at the office. Meetings have pre-set dates and times, OD’s must schedule all other work related and person items around this bi-weekly meeting.
    • ODs must communicate clearly their recruitment needs including what sites and specific shifts that need to be filled by recruiting department.

    OTHER DUTIES OF THE ODS ARE THE FOLLOWING:

    • OD will respond in a timely manner to all emails, phone calls, texts, and any other means of communication from Security Specialists.
    • OD will write and make known post orders for all sites in TrackTik. OD will be responsible for company and client assets at sites such as binders, radios, etc. OD will perform weekly checks of each site.
    • OD must ensure that all sites are in compliance with federal, state, and local labor laws including but not limited to employee breaks and access to a restroom.
    • OD will embody professionalism while performing duties for CGS through professional attire, appearance and conduct.
    • OD will strictly enforce the uniform standard.
    • OD has the ability to give verbal and written warnings to Security Specialists.

    MANAGEMENT POSITION THAT WILL ASSIST WITH:

    • Nightly Site audits Overnight call offs
    • Client Emergency calls
    • Employee Training
    • Answering employee questions/callouts overnight
    • Will work hand in hand with TrackTik Guard tour security software
    • Interaction with mobile division

    LOOKING FOR SOMEONE WHO HAS:

    • The willingness to learn constantly
    • Has the ability to multitask
    • Good interpersonal skills Is flexible and quick-thinking skills
    • The ability to work well with a team while accomplishing personal goals

    Looking for someone who has prior experience in both customer service and security and has a stable work history. Management experience is not a necessity for this position, we will train the right motivated individual. Must have a reliable vehicle. This is a salaried position and does offer medical benefits after 60 days of employment.

    For more information, please visit us at cascadiaglobalsecurity.com

    BENEFITS:

    • 1 week paid vacation
    • Medical/ Dental/ Vision/ Accidental & Life insurance-100% paid for by company (individual coverage)
    • Gas and Cell phone reimbursement
    • Opportunities for advancement

    ABOUT US:HTTPS://CASCADIAGLOBALSECURITY...

    Cascadia Global Security (CGS) is a veteran owned security services company in the Pacific Northwest. We are a young and rapidly growing company focused on employing Veterans and active-duty military personnel alongside civilians that adhere to the highest level of professionalism. The atmosphere is friendly and casual. Every day is a new challenge, if you want to be a part of something exciting with an opportunity for growth and promotion this is the company for you. Veterans are preferred but we will accept anyone with personal responsibility, integrity, and a desire to do serious work. Security Specialists are expected to be on time and in uniform. We service a variety of situations from construction sites, office buildings, museums, workplace violence, surveillance and more.

    Job Type: Full-time

    Pay: From $50,000.00 per year

    for additional information please visit out website https://cascadiaglobalsecurity...