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Case Manager & Community Outreach Specialist

AMARA LEGAL CENTER INC

Case Manager & Community Outreach Specialist

Washington, DC
Part Time
Paid
  • Responsibilities

    The Amara Legal Center provides free trauma-informed legal representation, access to support services, and advocacy for a more equitable legal system for individuals impacted by sex trafficking or involved in sex work in the DC-metro area. To learn more about the Amara Legal Center’s mission and work, please visit www.amaralegal.org.

    This position focuses on case management, intake, partnership-building, outreach, and programmatic support. Reporting directly to the Executive Director, the ideal candidate will possess strong written and verbal communication skills, exceptional administrative and organizational abilities, and a deep commitment to social justice and public interest work.

    Required Skills/Qualifications:

    ● Bachelor's degree in social work, communications, program management, or related field and/or three years of proven professional experience

    ● Strong interest regarding sex trafficking, sex workers’ rights, and/or sexual assault ● Ability to pay close attention to detail, successfully manage time, and prioritize workload ● Excellent organizational skills and ability to meet deadlines in a fast-paced environment ● Strong professional writing and verbal communication skills

    ● Openness to continual learning

    ● Demonstrated proficiency in Google Suite

    ● Commitment to excellence in performing duties at the highest level possible on a consistent basis

    Desired Skills/Qualifications:

    ● Understanding of sex trafficking and survivors’ rights

    ● Strong commitment to social justice, public interest, and trauma-informed service delivery ● Experience working in the victim services field

    ● Experience as a project manager and/or case manager

    ● Experience conducting trainings and community outreach activities

    ● Experience using case management software

    Role/Responsibilities:

    Partnerships and Outreach

    ● Conduct trainings on human trafficking and Amara’s services

    ● Attend and present at community events in DC and Maryland to spread awareness of human trafficking, survivors’ rights, and Amara’s services

    ● Spearhead outreach efforts, including developing and implementing outreach plans geared towards underserved populations, such as men/boys, immigrants, the LGBTQ+ community, individuals with disabilities, and other groups

    ● Coordinate and promote virtual and in-person events, including professional trainings, cross-trainings, Know Your Rights, community events, and all pre/post tests and evaluations

    ● Research and identify potential new partner organizations, build relationships, and draft MOUs ● Plan and host quarterly partner network meetings

    ● Maintain regular communication with existing partner organizations and collaborate with the Executive Director to host one on one check in meetings with partners

    ● Attend and participate in task force and coalition meetings

    ● Represent the organization in a positive light through great follow-through skills and sound judgment

    Case Management

    ● Track and respond to incoming requests for legal services; conduct new client intakes ● Conduct needs assessments for Amara clients and develop individualized case management plans, including warm hand-off referrals for clients seeking mental health services, housing, and other support

    ● Conduct bimonthly one on one meetings with each client to provide support and monitor progress on case management plans

    ● Conduct Post-Service Reflection meetings with clients to gather feedback about their experiences

    ● Collaborate with staff attorneys to provide holistic support for clients

    Organizational Support

    ● Oversee data entry for intakes and legal cases into Amara’s case management platform ● Recruit and onboard new pro bono attorneys, volunteers, and interns

    ● Play a key role in the coordination of staff efforts within the organization

    ● Conduct online research and prepare Powerpoints/memos as-needed

    ● Collaborate with the Executive Director and staff attorneys to update Amara’s training materials and Powerpoints as-needed based on emerging trends and best practices

    ● Other tasks as assigned

    To apply, please send a cover letter and resume to recruiting@amaralegal.org.

    Flexible work from home options available.