Benefits:

Flexible schedule

Training & development

📍 Dallas & Fort Worth, Texas *Must live in the area 🗓 Quarterly Hiring Cohort Model

About AEIC Case Management

AEIC Case Management is a Texas-based provider specializing in Medicaid-focused care coordination and supportive services for children and pregnant women. Through our C.A.R.E.S. Program, we partner with families to address social determinants of health, improve maternal and child outcomes, and ensure access to essential community resources in a compliant, culturally responsive manner.

Our work is structured, mission-driven, and rooted in accountability—to our clients, our partners, and the communities we serve.

⚠️ IMPORTANT: Hiring Cohort & Start Timeline Notice

AEIC utilizes a quarterly hiring cohort system to align onboarding with HHSC/TMHP and Managed Care Organization (MCO) credentialing requirements.

Applications are reviewed during designated hiring quarters

Selection into a cohort does not guarantee immediate client assignment

Service delivery may begin at the end of the quarter once all credentialing and compliance steps are complete

This role is best suited for professionals who understand Medicaid timelines and can commit to a structured onboarding process.

Role Purpose

The Case Manager Doula role exists to support pregnant women and children enrolled in the C.A.R.E.S. Program by providing non-clinical case management, care coordination, and advocacy, while ensuring services are delivered in alignment with Texas Medicaid requirements and AEIC program standards.

This role is designed for doulas who can work independently, maintain documentation integrity, and serve as a trusted navigator for families.

Eligibility Requirements (HHSC-Aligned)

Applicants must meet one of the following pathways as determined by HHSC.

Pathway 1

Certified doula aligned with nationally recognized standards and:

Five (5) years of experience within the last seven (7) years

Attendance at three (3) births within the last seven (7) years

Three (3) professional letters of recommendation

Pathway 2

Certified doula aligned with nationally recognized standards and:

Attendance at three (3) births

Three (3) professional letters of recommendation

Training in the following core competencies:

Childbirth education

Lactation support (or CLC / IBCLC certification)

Non-medical comfort measures, prenatal and labor support

Recognition of chronic and acute perinatal health conditions

Cultural competency

🚫 DO NOT APPLY if you do not hold a qualifying doula certification. Applications that do not meet HHSC eligibility criteria may be automatically declined.

Accepted / Recommended Doula Certifications

DONA International

CAPPA

ICEA or ICEA-approved organizations

ProDoula

Birth Arts International

The Matrona

Lamaze International

Key Responsibilities

Conduct comprehensive case management assessments for pregnant women and children enrolled in the C.A.R.E.S. Program

Develop and maintain individualized service plans aligned with client needs and program requirements

Provide care coordination and resource navigation related to healthcare, prenatal care, housing, transportation, food assistance, childcare, and community supports

Advocate on behalf of clients to reduce barriers to care and services

Provide culturally responsive education related to prenatal health, parenting supports, and community resources

Support clients experiencing pregnancy loss, miscarriage, or stillbirth through appropriate referrals and compassionate navigation

Maintain accurate, timely, and Medicaid-compliant documentation in AEIC’s electronic health record system

Collaborate with interdisciplinary partners and community agencies

Participate in required cohort onboarding, trainings, and quality improvement activities

Required Skills & Professional Expectations

Ability to work independently with minimal supervision

Strong organizational and time-management skills

Professional communication and advocacy abilities

Knowledge of Texas Medicaid, CHIP, and community resource systems preferred

Proficiency with Microsoft Office and electronic health records

Bilingual English/Spanish preferred (incentive available)

Additional Contracting Requirements

Contracting is contingent upon:

HHSC/TMHP approval

Credentialing with at least two (2) Managed Care Organizations

Professional liability insurance required

Valid driver’s license and auto insurance required

Willingness to travel within service area (up to 50%)

🔹 While awaiting credentialing approval, selected candidates may be eligible to participate in AEIC’s Lead Source Split Incentive Program, based on program guidelines.

Position Details

Position Type: Independent Contractor

Service Area: Dallas & Fort Worth, Texas

Hours: Flexible (Daytime availability required)

This is a remote position.