Benefits:

Temporary Position

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Training & development

Tuition assistance

Case Manager Department: Substance Use Recovery Services Location: Greenfield, MA

Schedule: Monday-Friday, 9a-5p | Includes On-Call Rotation Employment: Full-Time | Temporary Assignment with Opportunity for Permanent Placement (See Details Below)

Pay Rate: $21- $21.75/hr (Based on Experience)

Support Recovery. Strengthen Lives. At ServiceNet, we support individuals on their journey to healing and independence. Our Substance Use Services Division provides safe, structured, and supportive recovery homes for adults working toward sustained recovery. We’re looking for a committed Case Manager to join our team in a temporary capacity, with the opportunity to apply for a permanent position based on performance and organizational needs.

About the Role: As a Case Manager, you’ll play a vital role in supporting residents as they navigate treatment, access resources, and build life skills that sustain recovery. Working in our Moltenbrey House, you’ll collaborate with staff and community providers to ensure individuals receive the care and support they need to succeed.

Key Responsibilities: Client Support & Case Management

Develop and maintain Individual Action Plans (IAPs) based on client goals

Meet regularly with residents to review treatment progress and make referrals

Monitor progress and support residents in navigating challenges to recovery

Provide education on HIV/AIDS, tobacco use, Medication-Assisted Treatment (MAT), and access to healthcare

Maintain and update Medication Administration Records (MAR)

Group Facilitation

Lead a minimum of two psychoeducational, Health & Wellness, and Life Skills groups per week.

Documentation & Collaboration

Complete enrollment and discharge summaries in Virtual Gateway

Monitor and update client insurance information

Submit clear, timely notes (case management, service, and log notes)

Collaborate with community providers and attend community and provider meetings (e.g., OTF)

Report progress and concerns to the House Manager and/or Clinical Supervisor

Team & Program Responsibilities

Respond quickly to emergency situations and provide CPR/First Aid as needed

Participate in regular supervision, team meetings, and required trainings

Flex across ServiceNet’s Substance Use programs as needed

What You Bring to the Table:

Experience or interest in substance use recovery and/or behavioral health

Strong organizational and communication skills

Confidence facilitating groups and managing multiple priorities

Comfort working in dynamic, team-based environments

Willingness to be part of an on-call rotation

Ability to uphold confidentiality and adhere to HIPAA and 42 CFR Part 2 standards

Assignment Details:

Present – September 15, 2025

ServiceNet is seeking a candidate to fill a temporary assignment. At the conclusion of the temporary assignment, the candidate may be eligible to apply for a regular employment position based on their interest and qualifications.

Perks & Benefits (if transitioned to regular employment):

Mileage reimbursement

Generous paid time off

Comprehensive health & dental insurance

403(B) retirement plan with employer match

Paid life insurance & long-term disability coverage

Tuition assistance and advancement opportunities

About ServiceNet ServiceNet is a non-profit organization that serves more than 8,400 individuals each year living with mental illness, developmental disabilities, brain injuries, homelessness, and addiction. With passion, integrity, and dedication, we help people live more fulfilling lives.

Why Join Us—Even Temporarily? This is more than just a placement—it’s an opportunity to make a difference, gain experience in recovery services, and potentially grow into a permanent role on a dedicated and mission-driven team. https://www.servicenet.org

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.