Case Manager with Lived Experience Peer Support Navigator

GenerateHope Inc

Case Manager with Lived Experience Peer Support Navigator

San Diego, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    GenerateHope is currently hiring a Case Manager with lived experience to serve as a Peer Support Navigator for women impacted by human trafficking and those at risk of commercial sexual exploitation and underground labor. This is more than a job — it's an opportunity to walk alongside survivors as they heal, rebuild, and reclaim their lives.

    Position Summary:

    In this role, you will provide trauma-informed, survivor-centered support and help clients connect to vital services including housing, healthcare, education, employment, and legal advocacy. You’ll collaborate with a team of Peer Support Navigators and community partners to promote long-term safety, stability, and empowerment.

    Key Responsibilities:

    Provide compassionate, culturally sensitive case management for trafficking survivors

    Support clients in accessing emergency and long-term services such as:

    Housing

    Mental & physical healthcare

    Substance use treatment

    Employment & job training

    Education & legal services

    Transportation, documents, and more

    Collaborate with GenerateHope staff and partners

    Maintain accurate and confidential records

    Foster a healing, safe, and empowering environment

    Qualifications:

    Bachelor’s degree in Social Work, Psychology, or related field preferred

    Minimum 2 years of experience in case management, advocacy, or social services

    Lived experience of human trafficking or exploitation highly valued

    Understanding of trauma-informed care and harm reduction

    Strong communication and organizational skills

    Bilingual/multilingual a plus

    Reliable transportation and flexibility for countywide travel