Case Manager with Lived Experience Peer Support Navigator
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
GenerateHope is currently hiring a Case Manager with lived experience to serve as a Peer Support Navigator for women impacted by human trafficking and those at risk of commercial sexual exploitation and underground labor. This is more than a job — it's an opportunity to walk alongside survivors as they heal, rebuild, and reclaim their lives.
Position Summary:
In this role, you will provide trauma-informed, survivor-centered support and help clients connect to vital services including housing, healthcare, education, employment, and legal advocacy. You’ll collaborate with a team of Peer Support Navigators and community partners to promote long-term safety, stability, and empowerment.
Key Responsibilities:
Provide compassionate, culturally sensitive case management for trafficking survivors
Support clients in accessing emergency and long-term services such as:
Housing
Mental & physical healthcare
Substance use treatment
Employment & job training
Education & legal services
Transportation, documents, and more
Collaborate with GenerateHope staff and partners
Maintain accurate and confidential records
Foster a healing, safe, and empowering environment
Qualifications:
Bachelor’s degree in Social Work, Psychology, or related field preferred
Minimum 2 years of experience in case management, advocacy, or social services
Lived experience of human trafficking or exploitation highly valued
Understanding of trauma-informed care and harm reduction
Strong communication and organizational skills
Bilingual/multilingual a plus
Reliable transportation and flexibility for countywide travel