Job description
Nature of Work: Cashier responsibilities include receiving payments and issuing receipts and keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate.
Essential Job Functions:
- Receive payments for product sold- whether by cash, check, vouchers, credit cards, or automatic debits
- Issue receipts to customers for products bought; make necessary refunds, credits, or change to customers
- Maintaining interpersonal relationships with the public, especially customers
- Ascertain the amount of cash in cash drawer at the start of every shift
- Assist customers by providing information and resolving their complaints
- Greet customers as they enter the store premises and also as they step out.
- Ensure that the checkout area is clean and in order at all times
- Tabulate bills according to prices of products or services of the organization
- Stock shelves in the store and include price tags on each item on the shelve
- Assist customers/clients in moving out their items purchased at completion of transactions
- Supervise other staff and provide on-the-job training when asked to
- Compute every transaction
- Calculate payments in total received during a specific period of time and compare with total product sales
Knowledge, Skills and Abilities: To successfully perform the essential functions of the position, the employee must be able to read and write English. Mobility is required. Attention to detail is key.
Scope of Position: This position reports to the Manager and has no direct supervisory responsibilities. This position receives daily assignments from the Manager.
Major Accountabilities:
- Timeliness and quality of service provided.
- Accurate and timely data input on the computer.
- Prompt and courteous customer service.
- Clean and safe work area.
- Safe work habits.
- Clean and proper uniform usage, good hygiene.
- Effective employee relations.