AUBERGINE KITCHEN

Cashier

Front of House — Counter

Reports To: Customer Service Manager / GM

Shift: Shifts Monday - Saturday mornings and evenings | include weekends | Closed Sundays

Job Type: Full-Time & Part-Time

Pay: $16

WHAT WE'RE LOOKING FOR

• Full English fluency required — non-negotiable for this role; genuine warmth and hospitality instincts are the other non-negotiable.

• Speed and accuracy in a high-volume environment; composure with difficult guests; curiosity to know the menu deeply.

• 18+; prior customer-facing restaurant experience preferred, not required.

• Completes Aubergine's onboarding program; Food Handler Certificate within 14 days of hire (company-supported).

• Available 3–5 shifts/week incl. weekends/holidays (closed Sundays, Thanksgiving, Christmas, July 4th).

• Able to stand/walk for extended periods and lift/push/carry up to 50 lbs.

WHAT YOU'LL DO

Guest Interaction & Order Accuracy

• Greet every guest with genuine warmth, guide them through the menu confidently, and suggest add-ons based on what they're actually ordering.

• Input every order into Toast POS accurately and efficiently; catch errors before they reach the kitchen; answer the phone professionally.

Counter Standards & Guest Recovery

• Keep the counter, display case, and self-service station clean, stocked, and visually professional at all times.

• Own guest recovery when something goes wrong — stay calm, resolve it, escalate when needed, and follow up to confirm satisfaction.

Team Contribution

• Communicate clearly with the kitchen for order accuracy and smooth handoffs; support the floor during peak periods without being asked.

• Night shift cashiers assist with closing duties: cleaning, restocking, and a full front-of-house check.

BENEFITS

Employee discount, PTO, referral program.