Benefits:

401(k)

401(k) matching

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

About the Role

At NAPA Auto Parts, great customer experiences start at the register. As a Cashier and Customer Service Associate, you’ll be one of the first and last faces our customers see — and your energy, accuracy, and attitude make all the difference. You’ll handle transactions efficiently, support the sales floor, and help keep daily store operations running smoothly.

No automotive background required — just a willingness to learn and a commitment to delivering the kind of service our customers come back for. We’ll give you the tools, training, and support to grow with a nationally recognized brand built on NAPA KNOW HOW.

What You’ll Be Doing

• Greet customers warmly and provide a welcoming, professional experience at every visit

• Process customer transactions accurately using the point-of-sale (POS) system

• Handle cash, credit, and other payment methods with accuracy and accountability

• Answer incoming phone calls and assist customers with general inquiries

• Support the counter sales team during peak hours and busy periods

• Assist with stocking shelves, facing product, and maintaining store organization

• Process returns, exchanges, and core transactions per company policy

• Communicate clearly and professionally with customers, teammates, and management

• Maintain a clean, safe, and welcoming front-end environment

• Take on additional responsibilities as assigned by management

What You’ll Need

• Positive attitude, professional conduct, and strong work ethic

• Strong written and verbal communication skills

• Reliability and punctuality — showing up on time and ready to work

• Basic math skills and comfort handling cash and payment transactions

• Ability to thrive in a fast-paced, team-oriented environment

• Flexibility to be cross-trained and assist in different areas of store operations

• Ability to read and understand safety rules, operating instructions, and procedure manuals

• Available to work weekends on a rotating schedule

• Must be 18 years or older

• Prior retail or customer service experience is a plus, but not required

Physical Requirements

This is an active, on-your-feet role. Candidates must be able to:

• Stand and walk for the duration of the shift

• Frequently lift up to 50 lbs and occasionally up to 75 lbs

• Bend, reach, and perform repetitive tasks throughout the shift

• Perform repetitive tasks with accuracy and attention to detail

Compensation

Starting salary $16.50 per hour.

Benefits include:

• Health, dental, and vision insurance

• 401(k) retirement plan, with match available at some locations

• Paid time off and paid holidays

• Employee discount

• Flexible schedule options (where applicable)

• Access to multiple career paths, ongoing development, and educational opportunities

Ready to Join Us?

If you enjoy working with people and want to be part of a team that takes pride in what they do, we’d love to have you. Apply today and start building your career with NAPA Auto Parts — a brand that’s been trusted by professionals and everyday drivers for over 90 years.