Office Assistant

SpeeDee Asheville

Office Assistant

Asheville, NC
Full Time
Paid
  • Responsibilities

    Job Summary

    The cashier is responsible for establishing and maintaining good customer relations and to accurately complete paperwork required to track and service customers. Performs other duties not directly stated below, as instructed by either the Manager or Assistant Manager.

    Employment Qualifications

    Commitment to excellence at all levels of service

    Retail experience, automotive experience helpful

    Good communication skills, cheerful and friendly

    Enthusiastic attitude and good work ethic

    Basic computer and office management skills

    Clean and neat appearance, good telephone voice

    Must be available to work on Saturday

    Responsibilities

    Customer Relations / Business Development

    Greets and interacts with the customers in a friendly, professional, and inviting manner

    Explains the SpeeDee Franchise Organization preventative maintenance services and pricing structure in order to achieve high customer satisfaction and increased sales.

    Reviews services performed and bills out the customer

    Obtains any technical information from manager or tune-up technicians in response to questions from customers

    Presents all promotional materials to customers

    Maintains marketing programs as directed by manager

    Answers telephone in an approved manner

    Works to maintain a team effort of quality customer service

    Shop Operations

    Maintains spotless customer service/office area

    Maintains spotless customer restrooms

    Greets and writes up work orders for customers when business trends dictate the need

    Conforms to the standards and procedures prescribed by the SpeeDee Franchise Organization Daily Operations Manual and store policies

    Maintains appointment scheduler

    Maintains operations of office computer system and daily cash receipts

    Benefits/Perks

    Growth Opportunities

    Locally Owned and Operated

    Safety You can Trust

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.