The Casual Pint - Dunn Loring is a relaxed family-friendly local hang-out that we call a “Beerstro” - craft beer bistro. We have an upscale vibe in a casual atmosphere. We don’t have “wait staff” - we have BeerTenders (or Bartenders) who are experts in craft beer. We also love noshing on good food with craft beer. We serve a simple, fresh menu made with love everyday. We offer flexible hours for full- and part-time positions.
The first Casual Pint opened in April 2014. As a family-owned company, they look the qualities in their franchise owners that built their company - a love of craft beer, a passion for bringing together community, and an uncompromising obsession with quality products and service. We are excited to bring together the Dunn Loring community around craft beer and good food at the Casual Pint - Dunn Loring!
Summary:
The Casual Pint is seeking a highly motivated and experienced Bartender to oversee and support our Beertender team. The Beertender/Bartender will not only provide exceptional service to our guests but will also ensure that our Beertenders/Bartenders maintain service standards, cleanliness, and a positive team culture. The ideal candidate will demonstrate a passion for craft beer, strong leadership skills, and the ability to effectively manage and motivate a team while delivering an exceptional customer experience.
Reports to: Bar Manager/General manager
Responsibilities:
● Act as a role model and mentor for Beertenders/Bartenders, providing guidance and support to ensure high-quality service and adherence to established standards.
● Oversee and participate in the training and development of Beertenders/Bartenders, including onboarding, ongoing education, and craft beer knowledge.
● Work closely with the Bar Manager and General Manager to develop and implement service standards, processes, and customer service initiatives.
● Ensure compliance with cleanliness and sanitation guidelines for the bar area and front of house, conducting regular inspections and addressing any issues promptly.
● Collaborate with management to create and maintain a positive work environment and foster a strong team culture among Beertenders/Bartenders.
● Assist in scheduling, shift management, and performance evaluations for Beertenders/Bartenders, providing constructive feedback and addressing any performance concerns.
● Monitor guest satisfaction and address any issues or concerns, ensuring a consistent and enjoyable experience for all visitors.
● Oversee inventory management, including ordering, stocking, and maintaining adequate levels of beer, wine, and non-alcoholic beverages.
● Assist in the planning and execution of special events, promotions, and beer tastings, working closely with management and the Beertender/Bartender team to ensure successful outcomes.
● Collaborate and communicate effectively with the kitchen staff, management, and other team members to ensure smooth operations and a seamless guest experience.
● Attend and contribute to staff meetings, providing updates and feedback on Beertender/Bartender performance, service standards, and overall front of house operations.
● Step in to perform Beertender/Bartender duties as needed, demonstrating exceptional customer service, craft beer knowledge, and a strong work ethic.
● Ensure compliance with all safety, sanitation, and food handling regulations, as well as local and state alcohol service laws.