OVERVIEW: Daily coordination of the Rental Department operations to include but not limited to; tech/tuning of skis/snowboards, assisting the guest when necessary, assist in overseeing staff of approximately 40 employees during the winter months. generating a weekly schedule, Tech/tune ski/snowboards, guest services, employee training, oversee staff, scheduling, computer knowledge.

ESSENTIAL DUTIES / RESPONSIBILITIES:

MUST be able to work nights (4pm-11pm) 4 to 5 nights per week - during season and (7am-5pm) 4 days per week during off season

Assists manager in supervising and coordinating activities of rental shop employees, including but not limited to scheduling, assigning duties and overseeing job performance

Trains and coaches employees in product knowledge, store policies, department procedures and job duties

Coaches product knowledge to the staff to ensure all guests receive the right product for their ability level, interest or need

Performs, or assists manager in performing safety training and documentation

Assists manager with payroll timekeeping, ensuring timely and accurate pay for all employees

Performs opening and closing duties of the rental area

Enforces loss prevention by following all “Asset Management” policies and procedures

OTHER DUTIES AS ASSIGNED: This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Phoenix Ski Corporation, the responsibilities of this position may change. The employee must be prepared to accept new responsibilities and transfer others.

PREFERRED EXPERIENCE / SKILLS:

1-3 years supervisory experience

High School diploma or equivalent required

Basic mechanical skills to maintain and set ski/snowboard equipment

Office organizational skills

Must be certified or able to become certified in ski binding torque testing and DIN settings

Experience in recreation or winter sports industry preferred

Ability to work flexible hours in a 7 day per week operation required

Advanced knowledge of ski and snowboard products required

Performs with the highest degree of integrity

Patient, outgoing, enthusiastic, polite, and tactful

Open-minded, flexible, willingness to learn

Excellent communication skills

Works well with children as well as teens and adults

Passionate about skiing, riding, winter sports and related activities

SUMMER / WINTER SCHEDULE:

In-season (WINTER) November-March

4pm- 10pm (4-5 days)

7:30- 4:30 (1-day)

Off-Season

7:30 - 5:30pm (4 days)

APPLY HERE: Employment Application - Cataloochee Ski Area