Job – Director of Litigation Support
Employment Type – Direct-Hire
Employment Location – Nashville, TN

Responsibilities:

• Manage global LS program and team of ~7 project managers and discovery engineers
• Coordinate effectively with eDiscovery review attorneys and attorney managers
• Develop, implement and refine strategic plans and best practices for providing effective case management services to the firm’s clients
• Develop, implement and refine best practices and roles for all phases of LS including planning, budgeting, data management and reporting tools
• Identify, implement and refine relevant technology and workflow steps to effectively support the Litigation Department and related practice groups involved in data-intensive projects; recommend and advocate for practices and systems that are consistent across offices and in line with the business goals of the firm, LS and eDiscovery strategic plans
• Manage internal technology infrastructure and provider relationships to support litigation and eDiscovery tasks
• Interface with outside counsel law firms, clients, and external service providers to streamline data collection/filtering/processing/hosting/producing and maintain master repository of case-related activities and deliverables
• Maintain appropriate chain of custody and other documentation throughout the lifecycle of matters in accordance with accepted protocols
• Participate actively in ongoing litigation support operations, including, as needed, data processing, search and analysis, migrations, cataloging, productions, etc.
• Develop and provide training for case teams on litigation support and eDiscovery tools and technology
• Monitor and research emerging litigation support and eDiscovery technology tools and processes in accordance with best practices
• Provide technical and strategic litigation support and eDiscovery guidance to case teams, outside counsel, discovery stakeholders, and cross-functional partners
• Oversee litigation support technology vendors and tools, and relationships with internal information technology, data security, applications development and other relevant functional groups
• Manage confidential information with professionalism and unquestionable integrity, and collaborate to ensure proactive and robust data security
• Communicate, market, and promote the firm's LS services and products; maintain and support the firm's market-leading eDiscovery reputation; identify and pursue relevant market opportunities
• Maintain firm established billable rates and pricing structures
• Develop and manage annual department budget

Qualifications:

• Bachelor’s degree required; JD preferred
• BA/BS in Computer Science, Math, Business, or other technical field preferred
• 10+ years of experience in a litigation support/forensics role within a corporate, law firm, government agency, or consulting environment with experience leading teams across multiple offices required
• Experience supervising and leading litigation technology teams
• Experience with document preservation and collection from common corporate platforms and cloud-based repositories
• Experience with LS technologies for data processing, analyzing, and review
• Experience working cross-functionally and communicating technical content to non-technical and non-legal audiences
• Experience evaluating, contracting, and supervising LS and eDiscovery technology vendors
• Direct experience with MindsEye/TunnelVision (Reveal), Opus2, Axcelerate, ReadySuite, Concordance, SQL preferred