CATEGORY MANAGER

The Sr. Category Manager position is responsible for all spend analysis and strategic sourcing initiatives in their assigned category. This includes the development and implementation of sourcing strategies and initiatives to drive significant improvement in cost, quality and availability in a manner consistent with company values, while working with internal stakeholder teams for full value solutions.

Within this role, you will also be expected to manage the supplier relationship, providing relevant scorecard data and internal feedback in review sessions with the goal of continuous improvement and exceptional performance. In addition, this role will take administrative ownership of our Coupa platform to ensure optimal functionality and implementation. You will be instrumental in developing & facilitating training sessions on Coupa’s modules, emphasizing both contract and RFx functionalities, as well as optimizing the functionality of the tool.

Essential Job Functions

• Manage a diverse spend portfolio of corporate services including IT software/hardware, consulting & travel.
• Lead and contribute to the development and execution of strategies that align with business objectives and cost-efficiency goals supporting teams’ needs.
• Conduct RFX events in Coupa, prepare bid analysis, present sourcing recommendations to stakeholders and execute awards per team selections.
• Conduct quarterly business reviews (QBR) with top-tier vendors.
• Manage all new and existing contracts in conjunction with legal, business leaders, and suppliers to deliver performance results.
• Oversee and manage supplier initiatives for continuous improvement utilizing internal and external data, stakeholder feedback and Supply Chain best practices.
• Proactively identify potential supply chain business continuity risks and develop strategies to mitigate them.
• Lead change management when establishing new sourcing programs and drive on-going evaluations to ensure savings and supply, as well as supplier performance.
• Become expert in our suite of tools (e.g., Coupa) and support internal processes (system management, audits, etc.).
• Train internal system users on processes and tools; create and update end-user guidance to drive self-service.
• Monitor functional performance (KPIs) and devise strategies for ongoing program optimization.
• Work with the Business Process Improvement and Data & Digital teams to understand improvements in our sourcing systems and how that impacts system functionality (e.g., improved functionality and fixing of bugs/issues).

Education/Certifications

• Bachelor’s degree in supply chain management, Business, Engineering or a related field (Master’s degree preferred)
• Working knowledge and proven success crafting and redlining software as a service contracts, consulting service agreements, master purchase agreements, and terms & conditions.
• Minimum of seven (7) years of experience in Supply Chain and/or IT Support roles.
• Experience with category management in one or more of the following: direct and indirect (software/hardware, consulting, and travel) materials, operational procurement, requirements analysis, business process design, catalog management, and vendor/supplier management
• Experience in a process-focused role is a plus. This could include procurement operations/sourcing, systems management, IT or consulting.
• Coupa experience is required (SME level).