Job Description
POSITION SUMMARY
Cater2.me is looking for an Account Manager, who will bring a passion for food, hospitality understanding, and charisma to help our clients build corporate culture and a sense of community. You’re a hustler with a scrappy, can-do mentality who is happy navigating fast-paced and ever-changing situations. Using a wide range of skills, you will work collaboratively with a national team to meet and exceed our customers’ needs.
WHAT YOU’LL DO
- Work effectively within a team to deliver industry-leading client services, alleviating any arising issues and ensuring smooth logistical operations
- Build mutually beneficial relationships with our esteemed vendor partners to provide exemplary services and products to our cherished clients
- Monitor and facilitate the daily order flow, always seeking to improve daily operations processes and procedures
- Plan and curate individual menus to client specifications, tastes, and dietary preferences
- Creatively solve logistical problems in a fast-paced environment to ensure timely and accurate fulfillment of our orders
- Actively monitor the performance and logistical needs of our onsite staff
- Regularly attend client sites and potential client sites to oversee and assist with onsite performance
- Typical work hours are Monday through Friday from 9:30 am to 6:30 pm (or as assigned by your manager) in the office and at client sites; some flexibility to work night/weekend duty is required
WHAT YOU NEED
- Excitement and enthusiasm for hospitality and customer service
- Flawless communication, both verbal and written
- Experience and ease with CRM database, web, and spreadsheet technology
- Exceptional ability to juggle and prioritize multiple tasks simultaneously
- Extreme attention to detail
- 4-year college degree or equivalent work experience
- Startup experience is preferred
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