Catering Coordinator

Reid's Fine Foods

Catering Coordinator

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Bring exceptional events to life as Reid’s Fine Foods’ Catering Coordinator. This highly organized, customer-focused professional will manage catering orders from initial inquiry through final delivery, while coordinating with clients, chefs, and team members to ensure every detail is executed flawlessly. The ideal candidate is energetic, service-driven, sales-minded, and comfortable balancing food preparation, administration, and local deliveries.

    Reid’s offers a rewarding work environment with opportunities to earn tips, along with insurance benefits, paid vacation, and sick time for eligible team members.

    What you’ll do

    Oversee catering orders from start to finish

    Serve as the main contact for catering inquiries by phone, email, and in person

    Help clients with menu selections, pricing, delivery or pickup details, and special requests

    Prepare proposals, quotes, contracts, and invoices accurately and on time

    Coordinate with kitchen, retail, and delivery teams to ensure smooth execution

    Assist chefs with food production, plating, and order assembly as needed

    Manage delivery routes based on timing and event location

    Maintain order accuracy, presentation standards, and catering schedules

    Help with on-site setup, breakdown, and event support when needed

    Keep records, client databases, and sales reports up to date

    Identify upsell opportunities and help grow catering sales

    What you’ll need

    Strong organization and attention to detail

    Great customer service and communication skills

    Ability to work well with team members, managers, and clients

    Sales and marketing confidence to support catering growth

    Valid driver’s license

    Reliable transportation for local deliveries

    Additional expectations

    Keep work areas clean and follow safety and sanitation procedures

    Follow food safety and company policies

    Participate in training and development opportunities

    Partner with the Catering Sales Manager and regional coordinators on promotions and sales efforts