Benefits:

Health insurance

Paid time off

Opportunity for advancement

Taco Boy is seeking a detail-oriented, organized, and hospitality-driven Catering Manager to lead the execution of catering and special events primarily at our Charlotte location, but with potential to grow to support all North Carolina locations. This is a dynamic role combining remote planning responsibilities with on-site presence during event set-ups, catering deliveries, and execution as needed. The ideal candidate will have strong communication skills, experience with Toast Catering & Events, and a proven track record in event operations.

Catering Manager Responsibilities:

The Catering Manager is responsible for supporting and growing the catering and events business. This role reports directly to the Director of Catering and Events and includes the following responsibilities:

Maintain event inventory at Taco Boy LoSo for in-house events and catering supplies.

Create packing lists for all full-service off-site catering functions originating from Charlotte.

Complete errands as needed to restock catering supplies or purchase new items.

Send monthly “snapshot ahead” reports two weeks prior to the end of each calendar month for the upcoming month.

Manage EzCater orders for Taco Boy LoSo, including:

Accepting orders within 15 minutes

Uploading orders to the Team SharePoint folder

Sharing orders on the Teams Catering & Events channel

Entering and closing out orders in Toast C&E, closing to AR EzCater.

Answer catering leads when the Director of Catering and Events is on PTO.

Host a weekly Event Order meeting with the assigned store team.

Train new or replacement banquet and event captains on event setup as needed.

Prioritize weekend availability based on on-site event management demand, while maintaining a flexible schedule that includes two days off per week.

Review all event checks for managed events the day after the event to ensure:

Payment is received,

Individual tabs are closed properly under the Event Program,

All food and beverage minimums are met.

Assign yourself as Catering Manager role in Toast C&E when working on leads.

Provide a weekly report to the Director of Catering and Events each Monday outlining events that have been sold, managed, turned over, or worked as an event server earning gratuity.

Compensation: This is an hourly role with a commission structure to be discussed based on catering scenario.

Qualifications

2+ years of experience in catering or event operations

Strong organizational and multitasking skills; ability to manage multiple events simultaneously

Excellent verbal and written communication skills

Comfortable working both independently and as part of a team across multiple markets

Familiarity with Toast Catering & Events or other catering/event management platforms preferred

Flexible schedule with ability to work weekends or evenings as needed for event execution

Valid driver’s license and reliable transportation for travel between event locations (Mileage reimbursement provided)

Flexible work from home options available.