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Catering Manager (Dual Property)

Embassy Suites by Hilton Newark Wilmington South

Catering Manager (Dual Property)

Newark, DE
Full Time
Paid
  • Responsibilities

    Join the team at the Embassy Suites & Homewood Suites by Hilton Newark Wilmington South as our Dual Property Catering Sales Manager. The Dual Property Catering Sales Manager is responsible for the attainment of assigned catering/banquet goals tied to the overall performance of the hotel. Responsibilities: • Effectively attain assigned sales and revenue goals, as well as solicitation call goals. • Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Leisure, SMERF, Business Travel (BT), and/or Groups, as applicable by property. • Ensure that the Daily Event List, Banquet Event Order/Guarantee Sheet, and Ten Day Event Schedule are generated on a timely basis and ensure accuracy. • Monitor and evaluate trends within your market segment. • Grow existing relationships with assigned accounts specific to Leisure, SMERF, Business Travel (BT), and/or Groups, as applicable by property. • Able to produce a weekly sales call schedule that addresses timely follow-up of all tentative business, maintenance of existing accounts, and development of new business, and priorities; along with duties assigned by the DOSM, General Manager, and/or company personnel. • Complete all departmental reports and systems on a timely basis. • Present ideas, expectations, and information in a concise, well-organized fashion. • Make appropriate sales calls that meet or exceed company standards and that ensure appropriate business levels are maintained. • Negotiate contracts, ensuring the best interests of the property while maintaining customer goodwill. • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. • Adheres to hotel/brand-established regulations, company standards, sales standards, and sales metrics related. • Develop a full working knowledge of the operations and policies of the hotel and applicable departments. • Maintain strong visibility in local community and industry organizations, as applicable. • May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc. Qualifications: • Prior catering sales experience. • Hotel experience preferred by not required. • Experience using software and technology. Compensation: $55,000 - $65,000 yearly

    • Effectively attain assigned sales and revenue goals, as well as solicitation call goals. • Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Leisure, SMERF, Business Travel (BT), and/or Groups, as applicable by property. • Ensure that the Daily Event List, Banquet Event Order/Guarantee Sheet, and Ten Day Event Schedule are generated on a timely basis and ensure accuracy. • Monitor and evaluate trends within your market segment. • Grow existing relationships with assigned accounts specific to Leisure, SMERF, Business Travel (BT), and/or Groups, as applicable by property. • Able to produce a weekly sales call schedule that addresses timely follow-up of all tentative business, maintenance of existing accounts, and development of new business, and priorities; along with duties assigned by the DOSM, General Manager, and/or company personnel. • Complete all departmental reports and systems on a timely basis. • Present ideas, expectations, and information in a concise, well-organized fashion. • Make appropriate sales calls that meet or exceed company standards and that ensure appropriate business levels are maintained. • Negotiate contracts, ensuring the best interests of the property while maintaining customer goodwill. • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner. • Adheres to hotel/brand-established regulations, company standards, sales standards, and sales metrics related. • Develop a full working knowledge of the operations and policies of the hotel and applicable departments. • Maintain strong visibility in local community and industry organizations, as applicable. • May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.

  • Compensation
    $55,000-$65,000 per year