Catering Sales Manager

Four Points by Sheraton

Catering Sales Manager

Novi, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Free food & snacks

    Opportunity for advancement

    Paid time off

    Position Overview

    We are seeking an energetic, organized, and results-driven Catering Sales Manager to lead the growth of banquet, catering, social, and corporate event business. This role is responsible for generating new business, maintaining client relationships, coordinating event details, and maximizing revenue opportunities for the property.

    The ideal candidate is highly motivated, hospitality-focused, and experienced in selling weddings, corporate meetings, social events, and catering functions.

    Key Responsibilities

    Sales & Business Development

    Prospect and generate new catering and banquet business through outbound sales efforts, networking, referrals, and community involvement

    Respond promptly to incoming catering and event inquiries

    Conduct property tours and client meetings

    Develop and maintain relationships with local businesses, organizations, wedding planners, schools, sports teams, and community groups

    Achieve monthly and annual sales goals

    Event Planning & Coordination

    Prepare proposals, contracts, banquet event orders (BEOs), and event timelines

    Coordinate event details with clients including menus, room setup, AV, décor, and scheduling

    Communicate event requirements clearly with operations, culinary, banquet, and front office teams

    Ensure seamless execution of all events and high guest satisfaction

    Revenue & Administrative Responsibilities

    Maximize banquet revenue through upselling and strategic pricing

    Maintain accurate records in CRM and sales systems

    Track leads, bookings, forecasts, and sales activity

    Review banquet checks and billing accuracy

    Participate in weekly sales and operations meetings

    Qualifications

    2+ years of catering sales, hotel sales, banquet sales, or event management experience preferred

    Strong communication, negotiation, and organizational skills

    Ability to manage multiple events and deadlines simultaneously

    Experience with hotel sales systems and catering software preferred

    Professional appearance and customer-focused attitude

    Flexible schedule including occasional evenings and weekends for events

    Preferred Experience

    Hotel banquet and catering sales

    Weddings and social events

    Corporate meetings and conferences

    Marriott, Hilton, or major hotel brand experience

    Delphi, CI/TY, or similar event management software

    Compensation & Benefits

    Base salary + commission structure

    Bonus opportunities

    Paid time off

    Employee hotel discounts

    Growth and advancement opportunities