Job Description

CATHOLIC CEMETERIES

DIOCESE OF BRIDGEPORT

JOB DESCRIPTION

JOB TITLE: CATHOLIC CEMETERIES ADMINISTRATIVE ASSISTANT

REPORTS TO: CATHOLIC CEMETERIES MANAGER (ADMINISTRATION)

OVERALL RESPONSIBILITY:

The Catholic Cemeteries Administrative Assistant helps to direct the overall day-to-day administrative operations of the cemetery office to include overseeing the interment schedule, interacting with families via phone or in person, entering family information and payments into database, interacting with Family Advisors. May be required to work in multiple locations and/or occasionally rotate from one cemetery office to another cemetery office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Responsible for administrative operations of the cemetery to include verifying issues prior to interment,  scheduling all burial times, maintaining all property accounts, preparation of recurring reports for administration. Suggests modifications and improvements needed for more effective.

· Prepares, maintains, and submits all reports and records to ensure all submissions and expenditures are substantiated by full and complete justification, with sign off by Cemetery Managers.

· Processes all appropriate paperwork in Cemeteries’ HMIS (software program) and obtains appropriate approvals.

· Creates and sends invoices, receives payments and maintains daily/weekly/EOM reports.

· Communicates (in person, on phone and/or in person) with funeral homes and provides appropriate information

· Works collaboratively with counselors and other staff in all cemetery operations and to ensure proper record keeping

· Serves as a back-up to Family Advisors as needed

· Performs all responsibilities in a ministerial capacity, with demonstrated compassion, empathy and understanding for those grieving, attending funerals and visiting graves

EDUCATION, SKILLS & ABILITIES:

· 1-3 years previous related Administrative Office experience, with cemetery experience preferred

· High School diploma, some college preferred

· Intermediate proficiency in MS Office, Word, Excel, and CRM software

· It is essential that the individual be courteous, articulate, and reliable and able to work associated Cemetery hours

· Ability to efficiently organize work, work under pressure and to effectively manage multiple priorities.

· Excellent writing, proofing and editing skills

· Excellent communications skills by phone and in person and the ability to maintain a high level of discretion and handle details of confidential nature

· Strong interpersonal and collaboration skills including the ability to interact with a variety of people

· Active member of a parish/faith community in good standing with the Church preferred