ABOUT US

Cayaba Care is building support services to reimagine how we manage acute illness and improve outcomes in complex populations. The US is one of the most dangerous developed countries to give birth and these poor maternal-fetal outcomes disproportionately impact women of color and underserved populations across major US cities. Our team is focused on closing this gap through a combination of clinical and non-clinical services delivered in-home or in-office. Cayaba's care model focuses on integration not replacement of patients' primary Obstetric provider and reducing any barriers to the patient receiving the recommended care.

WHAT YOU'LL DO

• Cold call prospective Cayaba Care members via phone, text, and email
• Respond to inbound requests for information about Cayaba Care via phone, text, and email
• Provide a friendly, empathetic, mission-aligned experience for all prospective members
• Basic data entry analysis to identify successful outreach strategies and sequences
• Work directly with the Director of Marketing to create a patient-centric advertising, outreach, and registration process

This is a salaried position and can be remote/hybrid (East Coast working hours). Our office headquarters is in Philadelphia.  

WHY YOU SHOULD JOIN OUR TEAM

A career at Cayaba Care is an opportunity to work towards addressing our country's maternal and fetal health crisis. Our team is working together to help improve health outcomes in underserved populations. In this role, you will help to shape and execute on the marketing strategy for an early stage, high-growth startup. At Cayaba Care, we are focused on building a company where individuals from all backgrounds have the opportunity to succeed and contribute to our mission.

WHO YOU ARE

• 1-2 years of call center, social work, SDR, or nonprofit outreach experience
• Fluent in Spanish
• Empathetic, patient, and sensitive to patient needs and concerns
• ​​Experience working with underserved populations or populations with special needs
• Flexible, fast learner with a strong business sense
• Interest or experience in maternal healthcare is a plus!