Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Paid time off
About the Role:
Cecil’s Tire & Automotive in Jenks, OK is seeking an Automotive Service Writer to join our team. As an Automotive Service Writer, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our automotive service department. Join our team and be a part of a company that is dedicated to providing top-quality automotive services in the Jenks area.
Responsibilities:
Greet customers and provide friendly and professional assistance
Listen to customer concerns and accurately document vehicle issues
Recommend appropriate automotive services and repairs based on customer needs
Prepare accurate service estimates and communicate them to customers
Coordinate with technicians to ensure timely completion of repairs
Keep customers informed about the status of their vehicles
Handle customer inquiries and resolve any issues or complaints
Maintain accurate records of customer interactions and transactions
Requirements:
Prior experience as an Automotive Service Writer or similar role
Strong knowledge of automotive systems and repairs
Excellent communication and customer service skills
Ability to multitask and prioritize tasks in a fast-paced environment
Detail-oriented with strong organizational skills
Proficient in using computer software for generating estimates and invoices
Valid driver's license
ASE certification is a plus
About Us:
Cecil’s Tire & Automotive has been serving the Jenks community for over 20 years. We are known for our commitment to providing exceptional automotive services and our dedication to customer satisfaction. Our team of experienced technicians and service writers strive to deliver top-quality repairs and maintenance to keep our customers' vehicles running smoothly. We value our employees and provide a supportive and friendly work environment. Join our team and be a part of our success story!