Benefits:

Great small business and fast-paced work environment

Health Benefits

Flexible schedule

Paid time off

Position Description: Center Administrator

To manage operations for an urgent care clinic. Manage all non-provider clinic staff. Ensure quality of patient care. Ensure maintenance of clinic building and supplies. Ensure complete and accurate charges are attributed to each patient.

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis or pre-scheduled basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

Benefits/Perks

Great small business and fast-paced work environment

Flexible schedule

Clientele of repeat patients, that value our expertise & relationships

Paid time off

Health Benefits

Center Administrator Responsibilities

Recruit, hire, and complete onboarding processes for various roles; front office medical receptionist, medical assistant, x-ray, and other positions

Supervise, evaluate, and execute performance evaluations of non-provider staff

Partner with Medical Director to ensure that medical care is delivered in accordance with physician instructions and that high-quality care is rendered

Ensure staff compliance with company policies and procedures and state and federal rules and regulations

Lead and organize staff meetings, daily huddles, and in-service programs

Spearhead the resolution of patient and staff concerns while continually monitoring patient satisfaction through various tools

Ensure compliance with front office procedures and accuracy of financial transactions

Ensure maintenance and cleanliness of the facility, and adequate stock of regular medical and office supplies

Monitor various key performance indicators and put programs in place for continual improvement

Other duties and responsibilities as assigned.

Center Administrator Qualifications

Bachelor’s degree preferred

A minimum of two years experience working in a supervisory role in a medical office preferred

Computer proficiency

Demonstrated skills in written, verbal, and consultative communications

Ability to deliver high levels of customer service and achieve customer satisfaction

Understanding of compliance and regulatory guidelines (HIPAA, OSHA, etc.) and revenue cycle management experience preferred