Benefits:
401(k)
Opportunity for advancement
Training & development
Benefits/Perks
Paid time off
Health insurance
Dental insurance
Retirement benefits
Employee referral incentives
Great small business work environment
Flexible scheduling
Additional perks!
Job Summary
To manage operations for an urgent care clinic. Provides general medical care under the direction of a licensed provider to patients in an outpatient clinic setting. Ensure quality of patient care. Ensure maintenance of clinic building and supplies. Ensure complete and accurate charges are attributed to each patient. Perform radiographic imaging procedures to assist physicians in diagnosing injuries and disease. Supervise X-Ray Technologist Staff.
Responsibilities - Center Administrator
Recruit, hire, and complete onboarding processes for various roles; front office medical receptionist, medical assistant, x-ray, and other positions
Supervise, evaluate, and execute performance evaluations of non-provider staff
Partner with Medical Director to ensure that medical care is delivered in accordance with physician instructions and that high-quality care is rendered
Ensure staff compliance with company policies and procedures and state and federal rules and regulations
Lead and organize staff meetings, daily huddles, and in-service programs
Spearhead the resolution of patient and staff concerns while continually monitoring patient satisfaction through various tools
Ensure compliance with front office procedures and accuracy of financial transactions
Ensure maintenance and cleanliness of the facility, and adequate stock of regular medical and janitorial supplies
Monitor various key performance indicators and put programs in place for continual improvement
Responsibilities -X Ray Technician
Interview, hire, and train all x-ray staff
Greet patients and explain procedures to patients in a compassionate manner
Position patients appropriately for diagnostic imaging procedures
Practice ALARA radiation protection techniques
Maintain a neat and clean working environment and ensure all supplies have been ordered and stocked
Process images, review for proper identification and quality control and prepare images for reading by a physician as well as radiologist overreads
Utilize both digital and non-digital diagnostic imaging equipment, ensuring compliance with approved radiology techniques and all policies and procedures
Aid physician with prescribed patient treatments in accordance with approved standards, policies, procedures, and protocol as necessary.
Perform routine maintenance, diagnose malfunctions, and make minor repairs on equipment, arranging for repairs as needed
Willingness to cross-train in other roles as appropriate including medical assisting and reception
Other duties and responsibilities as assigned
Qualifications Associates degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. ARRT-registered or board-eligible preferred. Licensed per California state regulation.
Bachelor’s degree preferred
A minimum of two years experience working in a supervisory role in a medical office preferred
Demonstrated skills in written, verbal, and consultative communications
Ability to deliver high levels of customer service and achieve customer satisfaction
Understanding of compliance and regulatory guidelines
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF).