Center Veterinary Clinic is looking for a Client Care Representative to join our team! Center Veterinary Clinic is an AAHA Accredited, 7 doctor General Practice and Urgent Care clinic located in the Mira Mesa neighborhood of San Diego, CA. At Center Veterinary Clinic, we are committed to educating our clients on how to keep pets healthy year round, with good nutrition and exercise. Center Veterinary Clinic stays on top of the latest advances in veterinary technology and above all, remembers that all animals and pets need to be treated with loving care in every check-up, procedure, or surgery. **
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****Position Overview: As a Client Care Representative, you will play an important role in the day-to-day operations with Center Veterinary Clinic. By adding value to an efficient organization dedicated to quality care and extraordinary service, you will perform a variety of clerical and customer service tasks in providing support to the hospital. We are looking for a friendly, team-oriented person, with excellent customer service skills!

Duties and Responsibilities:

• Greet clients in a friendly, professional, and efficient manner
• Answer multi-line phone system and direct calls accordingly
• Schedule and confirm appointments
• Check patients in the hospital according to the schedule and prepare patient files
• Record and obtain medical records
• Keep lobby and reception areas organized and neat
• Obtain deposits and other payments from clients
• Process credit applications
• Utilize email systems

Qualifications and Skills:

• Entry level or previous experience welcomed
• High School Diploma/GED
• Knowledge of veterinary procedures, terminology, and products is a plus
• Excellent communication skills with the ability to empathize and connect with clients
• Strong organizational skills and attention to detail for maintaining accurate records
• Proficiency in using computer systems and software for appointment scheduling and record-keeping
• Able to perform moderately physically demanding work, that requires lifting (up to 50 pounds), cleaning, and constant motion
• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors

Available Schedule: Full-time position, must have weekend availability, we offer four, 10 hour shifts per week or five, 8 hour shifts per week

• We are open: Mondays-Thursdays 7:30am-9pm
• Fridays and Saturdays 7:30am-7pm
• Sundays 8:15am-5pm

Benefits We Offer:

• Competitive compensation commensurate with experience ($18.00 - $22.00 per hour)
• Health, dental, and vision insurance
• 401k + company match
• Paid time off
• Continuing education opportunities
• Professional development support
• Mental health assistance
• Employee discounts on veterinary services
• Scrub allowance
• Cohesive and energetic work environment!

Apply today! We look forward to hearing from you!

Center Veterinary Clinic is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.

Job Reference ID: CPP-0000226