Outreach Specialist
Job Description
Outreach Specialist
DEPARTMENT: Administration
REPORTS TO: Clinic Manager
This document is intended to describe the general duties required for this position. It is not intended to serve as an exhaustive list of duties, skills, and responsibilities.
Summary: The Outreach Specialist works with the clinic manager to assist in the enrollment of new patients and provides assistance at community events and outreach events. The Outreach Specialist will serve as a link between the clinics and the community by creating brand awareness and opportunities for the clinics through grass root and community-based efforts. Additionally, the Outreach Specialist will implement the community engagement and growth strategy to achieve the marketing and retention goals of the company and will work with the Director of Clinic Operations to execute the plan.
Responsibilities:
Knowledge, Skills and Abilities Required:
· Minimum of 2+ years of experience, strongly preferred.
· High School Diploma
· Bilingual (English – Spanish) is REQUIRED
· Self-motivated, with ability to work independently and in a collaborative, cross-functional team environment.
· Strong oral and written communication skills
· Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers
· Able to organize work and follow instructions
· Able to maintain confidential documents and information
· Ability to work effectively and professionally in a fast-paced environment Preferred
· Bilingual (English and Spanish)
· Ability to communicate.
· Excellent customer service skills.
Credentials and Experience Preferred:
• Outreach experience
• Practice courtesy habits
• Use positive communication
• Listen and ask
• Act professionally
• Speak clearly
•Friendly smile tone
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Company Description
The Center for Family Health & Education, Inc. (CFHE) is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC), located in the northeast San Fernando Valley area of Los Angeles. CFHE provides affordable and comprehensive medical care for underserved, uninsured, and underinsured residents of the greater Panorama City area. CFHE has been providing primary health care, mental health care, dental care, and women’s and children health care, as well as transportation services for patients since 2009.
The Center for Family Health & Education, Inc. (CFHE) is a 501(c)(3) nonprofit Federally Qualified Health Center (FQHC), located in the northeast San Fernando Valley area of Los Angeles. CFHE provides affordable and comprehensive medical care for underserved, uninsured, and underinsured residents of the greater Panorama City area. CFHE has been providing primary health care, mental health care, dental care, and women’s and children health care, as well as transportation services for patients since 2009.