Job Description

OUR COMPANY

Central Atlanta Props and Sets, LLC is an Atlanta-based prop house that specializes in renting set dressing and props to the film, television, and events industry, both locally and nationally. We started as a small family business in 2014 but our operations have outgrown what we could have ever imagined and we are looking for someone who can assist in keeping our day to day operations consistent and smooth-running. Our office still has a casual small business feel despite our growth over the last few years and we're looking for a friendly and ambitious person to join our crew and grow with us!

You will undertake a variety of activities in the office ranging from answering phones and maintaining the general email to communicating order details with our warehouse crew and helping our clients source props they are looking for. Some of the prop inquiries may require you to walk throughout our almost 200,000 sqft warehouse to find if we have it. You must be reliable and hardworking with great communication skills and attention to detail. The ideal candidate will have a background in customer service, be a quick learner, and will aim to come up with innovative ideas of how to improve customer service and the workflow of this position.

PLEASE NOTE: YOU WILL BE WORKING IN A PET-FRIENDLY OFFICE (SORRY TO THOSE WITH ALLERGIES!). WE CURRENTLY HAVE ONE FURRY RESIDENT (A CHOCOLATE LABRADOR RETRIEVER, WHO IS A SWEETHEART!)

RESPONSIBILITIES

• Maintain the general email inbox: keep it organized and forward messages to the appropriate parties

• Confirm customer orders via email

• Coordinate and arrange order pickups/drop-offs

• Communicate order details and any subsequent changes to with our warehouse crew

• Answer the phone to take messages or redirect calls to the appropriate colleagues

• Answer and respond to inquiries about our prop inventory via phone and email

• Maintain the organization of order paperwork and electronic files in DropBox

• Utilize office appliances such as photocopiers, printers etc. and computers for word processing, spreadsheet creation etc.

• Monitor stocks of office supplies (paper clips, paper etc.) and report to office manager when there are shortages

• Maintain a tidy appearance in main office and break room 

• Perform other office duties as assigned

SKILLS & REQUIREMENTS

• High school diploma required

• Proven experience as office clerk or other clerical position

• 2+ years experience in Customer Service position

• Proficient knowledge of MS Office (Word, Excel, Outlook) and DropBox

• Smartphone with working camera, not required but helpful for responding to clients

• Excellent communication skills

• Detail-Oriented

• Very good organizational and multitasking abilities

JOB TYPE/SCHEDULE:

• Full Time
• M-F - 7:30am-4pm
• Hourly, Overtime, and Holiday Pay
• PTO after 1 year of employment
• Medical/Dental/Vision after 1 year of employment

Company Description

Our Company

• THE SOUTH’S LARGEST SELECTION OF PROPS AND SET DRESSING - Central Atlanta Props and Sets, LLC is an Atlanta-based prop house that specializes in renting set dressing and props to the film, television, and events industry, both locally and nationally. We started as a small family business in 2014 but our operations have outgrown what we could have ever imagined and we are looking for someone who can assist in keeping our day to day operations consistent and smooth-running. Our office still has a casual small business feel despite our growth over the last few years and we're looking for a friendly and ambitious person to join our crew and grow with us!