Job Description

Operations Assistant Administrative Responsibilities: • Handle Advisor and Client Relationship Manager needs proactively • Create and maintain most reports for weekly office meetings • Handle phone calls from clients, vendors, or prospects, and when appropriate; transfer calls to advisor or client relationship manager when required • Daily phone call or email to confirm scheduled meetings • Regularly review news items, technology updates, and e-mail communications, report pertinent information back to Advisor and Client Relationship Manager • Conduct research on products/programs for the firm’s CEO • Monitor client meeting frequency needs through CRM and create meeting folders • Order Illustrations for Annuity, Life, Long Term Care, and Disability, etc. • Maintain CRM and site data for all clients and 401(k) plans Assisting Responsibilities • Assist with new client onboarding – 401(k) and retail • Assist with preparing investment reviews: Administrative and Participant Education • Assist with preparing client meeting reviews (not including financial plan) • Assist with daily transactions including money movement, account maintenance, electronic filing, document uploading, and other projects, as needed Operational Responsibilities • Quarterly updating of all Manual Assets • Keep track of and monitor licensed staff’s continuing education, licenses, and state registrations • Maintain office inventory, place orders when necessary • Maintain office appearance, including setting up the conference room for meetings and cleaning up afterward Planning Responsibilities • Schedule client, prospect, and vendor meetings. Ensure office calendar is continually updated • Plan birthday and holiday gifts for clients, get everybody in office to sign cards, and package/send all gifts via USPS • Maintain company and CEO calendar – schedule/coordinate any appointments as necessary • Ordering and maintaining of marketing materials, prospectus, fact sheet files Are you interested in working in the financial industry? If you want to make a difference in the lives of others, we may have the right opportunity for you. We are looking for an administrative professional who is passionately committed to helping others. In this dynamic position, you will help us make our interactions with clients unique and memorable. There will be opportunities to assist with marketing activities, as well as overseeing the physical space to ensure it is clean and comfortable for clients and other visitors. You are the Operations Assistant we are looking for if… You are a bright professional who is committed to providing outstanding client service. You are organized, a self-starter and able to work independently while also functioning as a financial consultant’s right hand. You have exceptional attention to detail and an ability to complete error-free work. You are computer savvy. You enjoy assisting clients while providing exceptional service. You can effectively prioritize your workload and meet deadlines. Who We Are People experience difficult financial transitions throughout their lives. Whether it is losing a spouse, preparing for retirement, or saving for college for their children, we are there for them. Through a comprehensive process, we create a strategy for helping our clients manage their financial lives. Our team is there to personalize a long-term custom plan for our clients and their families so they can navigate these challenging times. Our office is in San Luis Obispo, CA and provides a comfortable, professional work environment. Qualifications You must have administrative experience. We believe in working hard for our clients, so a strong work ethic is required. The ideal candidate is client centric, positive, dependable, well-organized, and eager to learn new skills. The position requires excellent interpersonal skills and phone demeanor, the ability to deliver exceptional client service and a genuine interest in helping people. Must also be very detail-oriented, technologically literate, exceptional with multi-tasking, and able to work independently with little supervision. Must have excellent follow-through and be a self-starter. Key responsibilities include: • As the face and voice of the firm, greet clients, vendors, and others in a pleasant and efficient manner both in person and over the phone. • Prepare and process client paperwork accurately and in a timely manner. • Assist with daily transactions including money movement, account maintenance, electronic filing, document uploading, and other projects as needed. • Assist with marketing initiatives including client gifts, birthday cards, mailings, and website updates when necessary. Please email your resume with a paragraph or two in the body of the email explaining why you would be a good fit for this position and salary requirements to the attention of Kurt Jackson at kurt@centralcoastwm.com. Subject of your email should be written as “First name Last Name, Operations Assistant Position”. Please, no phone calls.

Company Description

We are independent professionals focused on helping you pursue your financial, personal, and life goals. We provide comprehensive wealth management services to address all aspects of your financial picture and use in-depth financial plans as our compass. We help our clients navigate their many financial concerns and offer an unparalleled level of service. We choose to work with fewer clients and address items other advisors might miss.