Job Description
Central Plains Steel A Division of Reliance Steel & Aluminum Co. 3900 Comotara Wichita, KS 67226 Phone: (316) 636-4500
Entry Level Sales Position
Job Summary This job is in the Inside Sales job family (Department), which covers serving as customer service points of contact as well as marketing positions responsible for collection, analysis and dissemination of information on movement, demand, prices, marketing trends, and other facts relating to the marketing of Reliance products. Job Functions • Emphasis on Fabrication Sales that include quoting and executing sales orders for parts, reading and understanding prints, navigating drafting and nesting software. • Manages assigned customer accounts and builds customer relationships to continue to grow business opportunities with the customer. • Assesses and maximizes the buying potential, profitability and product/service requirements of customers through creation of a sales strategy and action plan. • Maintains customer records using appropriate automated systems. • Highlight product features based on a technical knowledge of product capabilities and limitations. • Regularly inquires and monitors customer satisfaction in regards to quality of products, services and deliveries. • Promotes feedback mechanisms for customers to influence the continuous improvement of operations and/or production and makes recommendations for potential product enhancements or modifications to increase sales. • Negotiates certain pricing and/or agreements, following established guidelines and/or approvals and follow up on all quotes. • Facilitates execution of accepted agreements, coordinating with operations to ensure all terms are followed. • Acquires and regularly updates general knowledge of the metals industry, including potential customers and competitors, as well as business trends through trade association events and industry publications. • Continually upgrades and maintains working knowledge of company products, services, equipment, programs and corporate policies & procedures to successfully communicate and sell to new and existing accounts. • Interacts with other members of the sales and operations team to assist in penetrating specific territory or market to increase sales levels and contractual opportunities. • Responsible for adhering to safety processes and protocols. • All other duties and responsibilities assigned by management. Required Skills & Qualifications • Relevant experience preferred, but not required. Will receive on the job training. • 2-year college degree or vocational school required, Bachelor’s degree preferred. • Industrial or manufacturing experience highly preferred • Knowledge of principles and methods for showing, promoting, and selling products or services required. • Ability to multi-task, prioritize, and manage time effectively required. • Ability to effectively present information and respond to questions from groups of managers, customers, and the general public required. • Excellent oral and written communication skills, particularly a strong virtual presence and listening skills required. • Strong analytical and problem-solving skills required. • Ability to apply mathematical concepts such as fractions, multiplication, ratios and proportions to practical situations required. • Ability to make sound decisions based on a combination of factors including analysis, knowledge and experience, and judgment required. • Ability to initiate and maintain cooperative relationships with co-workers and customers required. • Strong computer proficiency and working knowledge of Microsoft applications required.
Company Description
Central Plains Steel Co. began in 1982, with the opening of our plant in Wichita, KS. We serve all types of manufacturers, fabricators, and other users of metal, in the Midwestern Great Plains region. CPS is a quality driven operation, delivering metal exactly to customer specifications, on-time. CPS utilizes the newest and best technologies on all of its equipment including leveling, cut-to-length, plasma and laser burning, bending and rolling, and saw cutting. Computer-controlled processes are used throughout the operations, guaranteeing unsurpassed quality. Central Plains Steel Co. is a division of Reliance Steel & Aluminum Co. (NYSE: RS), the largest metals service center company in North America.