Central Sites Operations Specialist

Provides coordination, implementation and administrative support services, at the direction of the Director of Specialty Operations.

Major Responsibilities:

· Responsible for the employee screening, interviewing and hiring of hourly Central Sites staff.

· Engage in new employee onboarding, and new hire orientation for all Fargo hourly positions, in conjunction with Central Site Supervisors.

· Processes payroll for all of Central Sites.

· Supports scheduling processes.

· Maintains and manages security badge access for Central Sites employees.

· Supports pharmacy reporting and site reporting requirements.

· Manages weekly new hire paperwork audit in conjunction with Human Resources as well as other ad hoc audit preparation and requests.

· Manages the physical posting of licenses for Central Sites.

· Manages pharmacy technician licenses for Central Sites employees – ensures licenses are updated and posted.

· Coordinates communication and activities with cross-functional teams to ensure resources, training and program needs are met in a professional and timely manner.

· Assists with coordination of central site activities and events under direction of management.

· Promotes and assists with coordination of employee engagement and recognition programs.

· Ensures timely completion of all required accreditation and compliance activities.

· Ensures timely supervisor and employee task completion, including 90 day and annual appraisal completion.

· Coordinates communication and activities with cross-functional teams to ensure resources, training and program needs are met in a professional and timely manner.

· Function as a pharmacy clerk or technician to fill in shift gaps when time and other duties

allow.

· Performs all other duties as assigned.

Knowledge, Skills and Abilities:

· Ability to communicate effectively, orally and in writing and understand and carry out written and oral instruction.

· Detailed oriented.

· Microsoft Word, Excel, and PowerPoint knowledge.

· Knowledge of recordkeeping and reporting procedures.

· Utilizing a 10 key calculator and other general office equipment such as: copier, fax machine, printers.

· Skill in preparing accurate and complete reports.

· Ability to operate our computerized management information and electronic document tracking systems.

· Good attendance is required to do this job.

· Must be able to communicate effectively and collaborate with all personality types.

· Ability to prioritize competing needs.

· Ability to maintain effective working relationships with employees and supervisors.

· Availability to work evenings, weekends and holidays if needed on occasion.

· Ability to travel overnight on occasion.

Desired Minimum Qualifications:

Graduation from a high school or GED equivalent required.

Must be age 18 to work as a technician.

Working knowledge of business math required.

Communications or public relations courses are helpful.

Prefer one year experience in a similar position requiring sales and customer service skills.

Prior hiring experience is helpful.

Completion of pharmacy technician school desirable. ND – Must be registered by the state or complete the PTCB certification process.

Understands maintenance of license and proper continuing education (CE) requirements for appropriate state.

Physical Demands:

· The physical demands described here are representable of those that must be met by an employee to successfully perform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· This position involves in-office work and may include long periods of sitting. While performing the duties of this job, the employee is also frequently required: to stand, talk and hear, use hands and fingers, handle, or operate objects, tools, or controls, and to reach with hands and arms.

· The employee must occasionally lift and/or move up to 40 pounds. (Review the “Safe Lifting Techniques” policy). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, depth perception, and the ability to adjust focus.