InterMetro Industries is seeking an on-site Intern our Information Technology department located in Wilkes-Barre, PA.  The Intern will be responsible for assisting our IT Department with a variety of Help Desk and end user related tasks. This position offers an excellent opportunity to learn new technologies in addition to opportunities in software application development.  This temporary assignment will require approximately 15 hours per week. The temporary assignment will begin October 2021 and end August 2022. 

PRIMARY RESPONSIBILITIES INCLUDE:

• Answering basic Help Desk calls such as password resets and PC troubleshooting, PC moves, basic writing, administering upgrades, repairs, and enhancements to the various computers, devices, and software.
• Assist the technical applications and help desk team with troubleshooting issues pertaining to local workstations, printers, mobile devices (smartphones), and file shares.
• Engage 3rd party vendors for equipment repairs
• Install and configure applications for end-users
• Educate end-users about various applications and platforms
• Lifting and transporting PC's and accessories

QUALIFICATIONS:   

• High School Diploma or equivalent
• Associates, Vocational or Technical Degree Preferred
• Self-Motivated, organized, eager to learn
• Working knowledge of Microsoft Technologies (Office Applications, Windows 10)
• Knowledge of Computer Hardware
• Working knowledge of IOS, Android mobile services
• Excellent communication and customer service skills

InterMetro Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

No calls or agencies please. InterMetro Industries will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Relocation assistance is not available for this position. If you need an accommodation to apply for this position, please email Careers@MetroCareers.com or call (570) 706-4131. Please allow for 24-48 hours for us to respond.

Required Skills Required Experience

• Strong attention to detail is necessary to complete work as required.
• Must possess a good understanding of welding techniques and the ability to apply those techniques to create quality work for the customer.
• Pride of ownership and accepting responsibility for work performed are key personal characteristics. 
• Ability to effectively lead and coach others is critical.