International Customer Service/Inside Sales Representative $16-$20 per hour
Position Summary
The Accounting Technician I, Cashier provides outstanding customer service while performing a variety of complex clerical and financial support duties as needed for the processing of all college cash receipts, including tuition, fees, and general cash transactions.
Essential Duties and Responsibilities
Position Specifications
Minimum Qualifications
Preferred qualifications
Knowledge, Skills, and Abilities
1. Knowledge of:
* Current basic accounting or bookkeeping
* General office maintenance and practices
* Filing systems (alpha and numeric)
* Word processing, database, presentation, and spreadsheet applications, specifically Microsoft Office applications (Outlook, Word, Excel, PowerPoint) and Datatel (Ellucian Colleague ERP)
* Letter composition, grammar, spelling and punctuation; operation of personal computer
* Operation of standard office equipment
* Basic mathematics
* Interpersonal communication skills and telephone etiquette
* Basic public relations
* Basic budget development practices and processes
* Skill in:
* The operation of PC Computer, calculator, fax machine, ten-key by touch etc.
* Customer and interpersonal relations.
* Provide exceptional customer services and to accurately, efficiently, and effectively work with numerical data
* Communicate effectively, verbally and in writing; relate in a professional, helpful manner in person and over the phone
* Relate to a diverse population in a professional, helpful manner and to maintain composure when faced with difficult situations
* Multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail
* Work independently with frequent interruptions
* Effectively identify and resolve problems related to every-day administrative operations
* Perform basic mathematical calculations; maintain strict confidentiality related to sensitive administrative information
* Operate personal computer (windows) in utilizing various programs (MS Word, PowerPoint, Excel, etc.) to produce or compose formal documents, reports and records
* Operate standard office equipment
* Effectively identify and resolve problems related to assigned fiscal duties
* Develop effective working relationships with executives, supervisors, employees, and the public.
Level of Supervision
Works under the general supervision of the Director of Finance.
Working Environment
Reasonable accommodation will be extended to otherwise qualified individuals with a legally recognized disability.
CWC is an Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans, and persons with disabilities.
If you have a disability and would like to request an accommodation to apply for a position, please call 307-855-2112 or email cwchr@CWC.edu.
Required Skills
Required Experience
Minimum 5 years direct experience with healthcare plans and/or pharmacy benefit management
Minimum 3 years direct client relationship experience
Actuarial exam progress or credentials preferred but not required
Bachelor’s degree in mathematics, economics, or IT preferred
Highest quality written and verbal communication skills (must have)
Ability to work with both external and internal customers
Self-motivated, proactive self-starter with the ability to handle multiple complex assignments