Job Description

OJT COORDINATOR AND BUSINESS SERVICE REPRESENTATIVE

Responsible for day to day supervision of the Agency On the Job Training Performance Measures and assists job developing and agency marketing efforts. Helps develop and positively executes program processes, procedures, and systems. Develop action plans with staff that include OJT benchmarks in conjunction with placement, and employment retention, in addition to providing additional administration support for the team that includes documentation and reporting requirements.

DUTIES AND RESPONSIBILITIES

• Adheres to the mission and Core Values of SER/SERCO.

• Oversees day to day program operations for OJTs.

• Creation of a Coordinator of OJT Programs and Communications for Ser programs.

• Assists Industry Staffing Specialists (ISS’s) with case notes, IWDS entries, administrative support and reporting requirements with regard to OJTs.

• Ensures proper implementation of OJT’s per Cook County Workforce Partnership (CCWP)

• Monitors activities, services, and other events taking place with the agency benchmarks for on-the job trainings.

• Acts as the person of contact and liaison to outside community based organizations, schools, partners, and employers for on-the-job trainings options.

• Works with Upper Management to evaluate effectiveness and develop improvement plans and make programmatic changes for OJTs.

• Assists in completing monthly reports that include, placements, retention and OJTs.

• Performs training provider/employment visits to develop OJTs

• Performs follow-up with employers after placement an OJTs and performs periodic site visits

• Works in partnerships with appropriate public and private agencies that provide services including recruitment and outreach activities with schools, street, community- and faith-based organizations.

• Assists in securing employment verifications.

• Provide quality control guidelines to the OJT process and its implementation, OJT paperwork, training implementation, monitoring sessions, its execution, required data collection, its invoicing, and its reimbursement to employers

• Maintains working knowledge of all program statements of work and performance goals.

• Review all OJT Agreements, Skills Acquisition Training Outlines (SATO), and its implementation with employers, such as hours and skills to be acquired.

• Develop and create a cohesive marketing brand for OJT program and other necessary material for OJT service for both workforce centers

• Maintains communication and a positive relationship with other team members.

• Must be willing to work occasional evening and weekend hours.

• Attends all staff meetings.

• Performs other duties as assigned.

REQUIRED QUALIFICATIONS:

1. Must demonstrate competency in the designated field and posses a BA/BS degree in related field, and/or two years related work experience including case management, academic or vocational training, including experience with at-risk youth

2. Experience with the WIA (Workforce Investment Act) program, specifically case management and working with IWDS (Illinois Workforce Development System)

3. Must be willing to obtain official transcripts for all degrees and/or credits

4. Excellent communication skills

5. Access to a vehicle and valid Illinois driver’s license

6. Willingness to travel locally and work flexible hours

7. Proficiency in computer applications.

DESIRED QUALIFICATIONS

• Bilingual (Spanish)

• Knowledge of employment and training programs

• Some supervisory and/or management experience (2 years)

REQUIRED SCREENINGS/CHECKS:

1. Background Check

2. Mandated Reporter

FOR OUR NORTH RIVERSIDE LOCATION!

Company Description

Welcome to Central States SER Central States SER (SER) is a workforce development and education organization that believes in the potential of each and every individual. Since our inception in 1987, SER has assisted thousands of marginalized and disadvantaged residents from across the City of Chicago and suburban Cook County in achieving their career and academic goals through quality employment, education and training programs. We help some of the hardest-to-reach youth and adults – people trying to improve their lives but who are at risk of slipping through the cracks. At SER we do everything it takes to help our customers succeed. Illinois operations are part of the Unified SER Family. SER's parent company is SER Metro Detroit, which has subsidiaries in Illinois, Pennsylvania and Texas. The Illinois Operations has two entities, Central States SER , Jobs for Progress, Inc, which is a 501 c 3 non--profit and SERCO, Inc which is a for-profit and is licensed to do business in Illinois and is a subsidiary of SER Metro Detroit.