Job Description
Must have Skills: ITSM, CMDB and Discovery implementation, troubleshooting experience.
JD:
- Candidate must have at least 12+ years of overall ServiceNow experience
- Hands-on design, development and deployment experience with the Service-now platform
- ServiceNow implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset)
- Experience in Integrations with 3rd party tools using (web services, SOAP / REST, email, DB connector, plugins etc.)
- Candidate must have 4+ years of ServiceNow CMDB & Discovery experience
- Good knowledge of CMDB / CSDM data model
- well versed with ServiceNow scripting, creation of custom patterns
- Good understanding of servicenow customization & custom development of forms, fields and workflow etc.
- Experience in resolving Discovery issues & coordinating with various infra teams
- Must have good communication skills
- Must have team handling experience