Join StepWell a Local Leader in the Home Healthcare Industry

StepWell is a local leader in providing medical equipment and medical gases to commercial businesses and healthcare patients in their home. StepWell is dedicated to providing compassionate care and high quality medical equipment to patients. StepWell is looking to hire team members that want to be part of a company that makes a difference in patient’s lives.

The position will be compensated at $17.50

JOB INFORMATION:

Summary

We are seeking a dedicated Medical Equipment Technician and Delivery Driver. In this position you will be responsible for cleaning and testing equipment, making deliveries, and helping set up and educate patients, caregivers, nurses and other customers on use of the respiratory and medical equipment.

Essential Duties and ResponsibilitiesThis position will start out as Part time and work into a Full time role..

Available for on-call assignments as needed

Delivers equipment and oxygen using company vehicle as required in accordance with industry standards and applicable federal, state and local laws and regulations

Adheres to and implements all company policies and procedures

Builds relationships with patients and/or caregivers and ensures high levels of patient and customer satisfaction including

Completes all necessary delivery forms and paperwork including, but not limited to invoices, work orders, manifests and logs, patient care instructions, route sheets, etc.

Complies with applicable laws and regulations

Delivers, sets up and maintains equipment at the delivery address

Develops and maintains working knowledge of current products and services offered by the company and all applicable governmental regulations

Educates the patient and/or caregiver on the safe use and maintenance of the delivered items

Maintains assigned company vehicle in a clean and safe working condition

Clean, repair and maintain equipment including concentrators and other DME equipment

Keep warehouse area clean and free of clutter

Observes additional needs that the patient may have and reports to management during morning meeting

Provide clear instructions to patients and/or caregivers to ensure understanding of equipment

Reports equipment hazards and/or product incidents as required

Safeguards patient’s Protected Health Information and adheres to all HIPPA privacy regulations

Works with location personnel to coordinate deliveries

Performs other duties as assigned

Employment is contingent on

Background investigation (company-wide)

Drug screen (when applicable for the position)

Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Education and/or Experience

High school diploma or GED equivalent

3 year’s delivery experience

Experience working in healthcare, home health or the medical field

Strong customer service background

Skills, Knowledge and Abilities

Effectively communicate in English; both oral and written, with location employees and patients

Helpful, knowledgeable and polite while maintaining a positive attitude

Interpret a variety of instructions in a variety of communication mediums

Mapping skills including ability to plan time-saving delivery routes

Mechanical aptitude with ability to learn

Multi-task along with attention to detail

Read and successfully interpret written directions and/or instructions in English

Self-motivation, organized, time-management and deductive problem solving skills

Sense of urgency and responsiveness to customers

Work independently and as part of a team

Physical Demands

Available for on-call assignments as needed (after business hours &/or weekends)

Requires sitting, walking, standing, talking or listening

Requires lifting and transporting of patient equipment and or move full & empty cylinders

Requires contact with patients and equipment

Requires driving a company vehicle for the majority of the workday

Work Environment

Extensive travel via company vehicle required to patient’s homes and/or delivery address for set-ups and recurring deliveries

Warehouse and office with moderate to high noise levels

Make the Right Move and Submit your Resume TODAY!! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position