Job Description
Our growing community bank located in Northbrook, IL needs a detail-oriented full-time Bank Teller to join our staff. We’re looking for self-starters who can take the initiative when responding to customer concerns and complaints. The ideal candidate will have a friendly personality with a focus on being detailed orientated. He or she should understand the roles that smaller banks serve in the community and have a customer-focused attitude and is able to work every other Saturday. We promote from within, so potential career paths could include personal banking within the company. Responsibilities include:
Perform transactions for customers including, but not limited to deposits, withdrawals, cash advances, loan payments, transfers, and check cashing
Perform account maintenance for customers who want to change their banking products
Process information pertaining the customer’s accounts and route to the appropriate department for timely processing
Learn and follow the bank’s operating procedures
Process reconciliations daily of the bank’s activity and distribute reports to supervisor
Process additional functions including detailed reporting as assigned by supervisor
Escalate issues when necessary to supervisor in order to achieve successful customer service