International hotel brand seeks Barista/Wine Attendant in the heart of what Money Magazine and Lonely Planet have recently dubbed "America's Coolest Neighborhood".
Lawrenceville is at the heart of Pittsburgh's renaissance and is known as haven and destination for artists, local shops, and the some of the most innovative restaurants on Pittsburgh's flourishing culinary scene. The boutique hotel will house a new restaurant in timeless venue with a simple straightforward contemporary menu with an upscale wine program, a barista and wine retail shop, and a second restaurant/bar located on the rooftop featuring vibrant bar program with plates to share and focused on clean, simple, local ingredients. The hotel brand caters to business and leisure travelers in cosmopolitan cities including Madrid and Barcelona in Spain; Paris, France; Lisbon, Portugal; Frankfurt and Berlin, Germany; Buenos Aires, Argentina; Sao Paulo, Brazil; Brisbane, Australia and New York City, U.S.
SUMMARY
Promotes coffee consumption & wine sales by educating customers; selling coffee, tea, grab-n-go food items, and other specialty beverages; preparing and serving a variety of coffee/tea drinks and suggesting retail wines with basic wine knowledge and on-going in-house beverage training.
RESPONSIBILITIES
Welcomes guests by determining their coffee interests & wine retail sales.
Educates guests by explaining the menu, answering questions and suggestive selling.
Prepares and sells drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso, café latte, teas, nitro-brews, and cappuccino.
Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, food items for the coffee bar, and wine retail inventory.
Completes daily requisitions for needed supplies, products, wine, etc.
Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Maintains safe and healthy work environment by following organization standards and sanitation regulations.
Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
REQUIREMENTS
At least 1 year in the coffee service industry
2 years in the customer service industry
Basic wine knowledge
Experienced and comfortable with working busy shifts
Friendly, outgoing and dedicated to outstanding customer service
Self-disciplined & action oriented
Detailed-oriented and passionate about product quality
Excellent listening and verbal communication
DESIRABLE:
Prior guest relations training
Prior sales experience
BENEFITS
Competitive wage commensurate with qualifications.
Medical insurance and 401(k) plan.
Century Hospitality is an equal opportunity employer. We evaluate qualified applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
NOTICE: The hotel business functions seven days a week, 24 hours a day. All employees must realize this fact and be aware that, at all times, it may be necessary to move employees from their accustomed shift, as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.