International hotel brand seeks Housekeeping Manager in the heart of what Money Magazine and Lonely Planet have recently dubbed "America's Coolest Neighborhood".
Lawrenceville is at the heart of Pittsburgh's renaissance and is known as haven and destination for artists, local shops, and the some of the most innovative restaurants on Pittsburgh's flourishing culinary scene. The boutique hotel will house a new restaurant in timeless venue with a simple straightforward contemporary menu with an upscale wine program, a barista and wine retail shop, and a second restaurant/bar located on the rooftop featuring vibrant bar program with plates to share and focused on clean, simple, local ingredients. The hotel brand caters to business and leisure travelers in cosmopolitan cities including Madrid and Barcelona in Spain; Paris, France; Lisbon, Portugal; Frankfurt and Berlin, Germany; Buenos Aires, Argentina; Sao Paulo, Brazil; Brisbane, Australia and New York City, U.S
SUMMARY
Directs institutional housekeeping program to ensure clean, orderly, and attractive conditions of establishment by performing the following duties personally or through subordinate supervisors.
RESPONSIBILITIES
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Maintain room quality based on hotel and Franchise objectives; establish, maintain, and train standards and procedures for cleaning and safe working conditions.
Inspections of all guests’ rooms cleaned by room attendants; develop an inspection program for all-public areas and guestrooms to ensure that proper maintenance and standards are achieved and sustained.
Ensures final inspection of all housekeeping-related work. Initiates new procedures to increases efficiency of labor and safe chemical and equipment use.
Review guest comment cards and complaint letters and take appropriate action; follow-up and maintain compliance with all programs, policies, procedures, and reports; communicate and ensure follow-through on guest requests and complaints.
Maintain first aid kit supplies; ensure all housekeeping and laundry equipment is maintained in working order.
Maintain supplies and materials for department operations; maintain inventory levels and cost control; assists the General Manager in the development of the department’s annual budget.
Carry out supervisory responsibilities; report unusual activity, behavior, and appearances; report all accidents and incidents.
Communicate with the other department heads to provide the necessary information flow for the smooth operation of the hotel.
Keep up to date with advances in the Housekeeping field and works to improve methods and productivity.
BENEFITS
Competitive wage commensurate with qualifications.
Medical insurance and 401(k) plan.
Century Hospitality is an equal opportunity employer. We evaluate qualified applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
NOTICE: The hotel business functions seven days a week, 24 hours a day. All employees must realize this fact and be aware that, at all times, it may be necessary to move employees from their accustomed shift, as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.