POSITIONTITLE: SALES ASSOCIATE ASSISTANT
DEPARTMENT:SALES
REPORTSTO: GENERAL SALES MANAGER
FLSASTATUS: NON-EXEMPT
POSITIONSUMMARY: THE SALES ASSOCIATE ASSISTANT SUPPORTS THESALES ASSOCIATE AND MANAGERS IN THEIR EFFORTS.
QUALIFICATIONS
TO PERFORM THIS JOB SUCCESSFULLY, AND INDIVIDUAL MUST BE ABLETO PERFORM EACH ESSENTIAL DUTY SATISFACTORILY. THE REQUIREMENTS LISTED BELOWARE REPRESENTATIVE OF THE KNOWLEDGE, SKILL, AND/OR ABILITY REQUIRED. REASONABLEACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORMESSENTIAL FUNCTIONS.EDUCATION
High school diploma or the equivalent.
OTHER
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Ability to type 40 words per minute.
PHYSICALREQUIREMENTSSURROUNDINGS
spend time indoors in air-conditioned areas.
SITTING
for prolonged periods
STANDING
on a regular basis
WALKING
on a regular basis
BENDING, TWISTINGAND/OR STOOPING
on a regular basis
KNEELING AND/ORSQUATTING
infrequently
LIFTING
10 lbs to 25 lbs
infrequently
REACHING AND/ORLIFTING OVERHEAD
infrequently
CLIMBING
stairs
REPETITIVEHAND/FINGER MOVEMENT
for prolonged periods
GRASPING/GRABBINGWITH HANDS
infrequently
PUSHING AND PULLING
infrequently
GENERALEXPECTATIONS
Devote himself/herself to ensuring satisfaction to customers.
Determine management, production and quality requirements byasking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assignedprojects.
Establish personal performance goals that are consistent withcompany standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month,and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast oftechnology changes in products and services.
Know and understand the federal, state and local requirementswhich govern the company’s business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence onemployee morale.
Uphold the company’s non-disclosure and confidentiality policiesand agreements.
Work evening, weekend and holiday work hours as required.
JOB-SPECIFICEXPECTATIONS
Provide expert assistance to Sales Associate to ensure a smoothrunning and productive work environment.
Assist the Sales Associate in the day-to-day operations byengaging with customers.
Demonstrate and explain vehicle Features, Advantages andBenefits.
Properly deliver vehicles and customize settings.
Establish and maintain a precise, easy to access filing systemfor all necessary documentation.
Make available reliable, up to date and high quality wordprocessing to GM and other office staff.
Conduct courteous and efficient telephone communications. Maintainaccurate documentation of messages or forward calls.
Promptly acknowledge external and internal customers in afriendly, courteous and considerate manner
Fulfill other duties as assigned.