Job Description

GENERAL DESCRIPTION:  The Receptionist properly represents the dealership to its customers and vendors by providing high-quality telephone and secretarial services.

DUTIES AND RESPONSIBILITIES:

• Answer incoming calls promptly and courteously, directing them appropriately.
• Arrange conferences, meetings for office personnel.
• Greet visitors, handle their inquiries, and direct them appropriately.
• Mail promotional material, and other information.
• Make copies of correspondence and other printed material.
• Route and distribute incoming mail.
• Schedule and confirm appointments for clients, customers, or supervisors.
• Maintain paper and electronic filing systems for records, correspondence, etc.
• Manage projects, and contribute to team work.
• Provide vital administrative support to Sales team, Business Manager and General Manager.
• Supporting the continuous improvement of the total quality of the dealership.
• Open/close office and assist team members with additional projects and assignments.

SKILLS REQUIRED AND PHYSICAL DEMANDS:

1. Excellent verbal, math, and leadership skills.  These skills may be tested and evaluated.

2. Ability to communicate with customers, department employees, and other managers with verbal meetings and written reports.

3. Customer service driven, enthusiastic individual who has attention to detail.

4. Comfortable working in fast paced environment.

5. Computer literate (Including Microsoft Word and Excel.

6. Must be able to multitask and follow directions

7. Very organized and have a strong ability to multi-task.

This job description is not intended to be all-inclusive and employees will also perform other reasonably related duties as assigned by the Business Manager or his/her designee as needed.

QUALIFICATIONSOTHER

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

PHYSICAL REQUIREMENTSSURROUNDINGS

spend time indoors in air-conditioned areas.

SITTING

on a regular basis

STANDING

on a regular basis

WALKING

on a regular basis

BENDING, TWISTING AND/OR STOOPING

infrequently

KNEELING AND/OR SQUATTING

infrequently

LIFTING

25 lbs to 50 lbs

infrequently

REACHING AND/OR LIFTING OVERHEAD

infrequently

CLIMBING

stairs

REPETITIVE HAND/FINGER MOVEMENT

on a regular basis

GRASPING/GRABBING WITH HANDS

infrequently

PUSHING AND PULLING

infrequently