Job Description
OUR COMPANY
Cerebral is a one-stop shop for high-quality mental health care. Since launching in January 2020, we have gone from 5 people in an off brand WeWork to over 2,000 team members across the United States working hand in hand to transform access to high-quality mental health care at scale. Our team will not stop building, growing, and iterating until everyone, everywhere can access high-quality mental health care without the high cost, wait times, and stigma.
We recently became the fastest mental health company ever to unicorn status, having raised over $162 million and achieved a valuation above $1.2 billion. Cerebral's investors include Silver Lake, Access Industries, Bill Ackman, Chris Burch, WestCap, and Oak HC/FT. It is just the beginning for Cerebral, and we need your help as we transform access to high-quality mental health care in the United States and beyond.
RESPONSIBILITIES:
- Create email and SMS content that helps educate and motivate our audience from awareness through adoption (and beyond).
- Build, document, and execute lifecycle marketing strategy by helping design programs that engage prospects and customers throughout their journey.
- Identify content gaps and develop assets with the content team to fill those gaps in an effort to tell a cohesive narrative.
- Collaborate with Product, Customer Success, and Clinician teams to create cohesive messaging across email, SMS, in-app and more.
- Monitor and optimize your programs to ensure they are working well and build alternative strategies if needed.
- Personalize content for our different target audiences and make recommendations to improve and optimize.
- Identify A/B testing opportunities, build testing roadmaps, execute, and analyze results
WHAT WE ARE LOOKING FOR:
- 3-4 years DTC email marketing experience
- Experience with CRM platforms such as Iterable, Braze, Mailchimp, Mandrill
- Analytical and data-driven, experience building robust and structured testing roadmaps
- A solid communicator and collaborator.
- You love writing and developing engaging and effective copy.
- You thrive under a fast-paced environment
- Strong project management skills with an ability to create, execute, and adjust plans as needed.
- Experience in healthcare, preferred
- Experience with subscription based business is a bonus
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