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Email Marketing Manager

Cerebral

Email Marketing Manager

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Job Description

    OUR COMPANY

    Cerebral is a one-stop shop for high-quality mental health care. Since launching in January 2020, we have gone from 5 people in an off brand WeWork to over 2,000 team members across the United States working hand in hand to transform access to high-quality mental health care at scale. Our team will not stop building, growing, and iterating until everyone, everywhere can access high-quality mental health care without the high cost, wait times, and stigma. 

    We recently became the fastest mental health company ever to unicorn status, having raised over $162 million and achieved a valuation above $1.2 billion. Cerebral's investors include Silver Lake, Access Industries, Bill Ackman, Chris Burch, WestCap, and Oak HC/FT. It is just the beginning for Cerebral, and we need your help as we transform access to high-quality mental health care in the United States and beyond.

    RESPONSIBILITIES:

    • Create email and SMS content that helps educate and motivate our audience from awareness through adoption (and beyond).
    • Build, document, and execute lifecycle marketing strategy by helping design programs that engage prospects and customers throughout their journey.
    • Identify content gaps and develop assets with the content team to fill those gaps in an effort to tell a cohesive narrative.
    • Collaborate with Product, Customer Success, and Clinician teams to create cohesive messaging across email, SMS, in-app and more.
    • Monitor and optimize your programs to ensure they are working well and build alternative strategies if needed.
    • Personalize content for our different target audiences and make recommendations to improve and optimize.
    • Identify A/B testing opportunities, build testing roadmaps, execute, and analyze results

    WHAT WE ARE LOOKING FOR:

    • 3-4 years DTC email marketing experience
    • Experience with CRM platforms such as Iterable, Braze, Mailchimp, Mandrill
    • Analytical and data-driven, experience building robust and structured testing roadmaps
    • A solid communicator and collaborator.
    • You love writing and developing engaging and effective copy.
    • You thrive under a fast-paced environment
    • Strong project management skills with an ability to create, execute, and adjust plans as needed.
    • Experience in healthcare, preferred
    • Experience with subscription based business is a bonus

     

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